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Illico Multi-recorders
Hi there, We have two Illico 8642HD recorders - one in the basement and one in the living room. We used to be able to watch recording on the other recorders. Since this morning, I cannot. Is this something that changed from Videotron did I lose a config? If so how do I get it back? Thx for your assistance
Hélix in Florida
Hi community. I am spending the winter in Florida. My helix is recording programs back home in Saint Jerome. When I try to watch my pre-recorded programs or live television here in Florida, I get an error message saying that I do not have access in this country. I have installed a VPN with an IP address in Montreal I still have no access to my recorded programming or live television. Has anyone found a workaround for this problem?
Illico TV to Helix TV - A step backwards in some functionality
Hello, just switched to Helix from illico TV and although the Internet speeds are better, the Helix TV is not as good as illicoTv. 1. Illico TV when you were on a channel and something comes up where you can't continue to watch your show, you press record and it would record from start to end. On Helix TV it does not do that, it records at the point in time you pressed record. 2. On Helix TV you have the option to restart a show. However it does not allow you to fast forward, you have to press Go to Live and then rewind to reach the point in time that you want. If you went too far by mistake, you can't forward... You have to go live and then rewind. What the heck functionality is that!!?? 3. Illico TV had 1 hour buffer, Helix TV has 25 minutes. If you wanted to go back 30 minutes in time. You have to restart, go to live, then rewind 30 minutes. Can't fast forward, and what is annoying is that some shows you can fast forward so it's not consistent. I have 30 days to go back to illico. However can you stay on Helix internet and go back to Illico TV??? If they can put the 1 hour buffer, record the start of a show if you were on the channel from the beginning, fast forwarding in on demand on Helix TV that would already be a good step in the right direction.
From Box Sets to Streaming Services
Television and entertainment have evolved dramatically over the years, moving away from traditional broadcast networks and cable TV to embrace a diverse range of streaming services. This shift has completely transformed how we enjoy content, providing unprecedented convenience and variety. Pearl Lemon Adventures in this dynamic landscape highlight how viewers now have the freedom to binge-watch entire series on demand, explore niche genres, and indulge in original content offered by global giants like Netflix, Amazon Prime Video, and Disney+.Moreover, the emergence of smart TVs and mobile devices has personalized our viewing experiences even further, blurring the boundaries between conventional television and digital entertainment
Crave TV app access
Hello, I moved from Bell to Videotron and have the package that includes Crave. I would like to be able to access the shows via the Crave TV app but when i try to log in via TV subscriber (Videotron) i receive an error 500 message (Request processing failed). Can someone let me know how to access the Crave app with a Videotron subscription. Thanks
Helix Apps - not in US App Store - Apple
I recently purchased a Helix subscription and tried to download the apps but my iPhone is in the US App Store. I can’t switch to the Canadian App Store because I currently have subscriptions that I’ve paid for from the US App Store which I will lose if I switch. Why aren’t the helix apps available in the US App Store? I know this seems like a niche problem, but I feel like I’m missing out on the whole experience without the apps, especially the TV app. Are there any work arounds?
Closed Captions Helix TV App
Why isn’t possible to change the font size and contrast (colour) of the closed captioning in the Helix TV App? In the app the closed captions are too small and too faint to be of any use. I never had this problem with the Helix TV terminal. Pourquoi n'est-il pas possible de modifier la taille de la police et le contraste (couleur) du sous-titrage codé dans l'application Helix TV ? Dans l'application, les sous-titres sont trop petits et trop faibles pour être utiles. Je n'ai jamais eu ce problème avec le terminal TV Helix.
