Widgets du forum
Discussions récentes
Helix TV app Chromecast low picture quality
I don't know if this only happens to me. I noticed the picture quality when it's being casted from mobile app (e.g. from your phone or tablet via Helix TV app) is much lower than watching the same program via Helix TV box. The images (much easier to tell by comparing the fonts from the news program for example) are blur with fussy edges. Another thing I found is that, the picture quality is much better (still lower than the one from the TV box) for the first 1 min (~ 45 seconds actually) then starts to get blurring. At the beginning I suspected might be due to my Chromecast (internet) connection issues. But on the same device, all other Apps like Netflix, Amazon Prime video are casted crystal clear. Also, I tried on other Chromecast devices, including the newest edition with GoogleTV, and they are also behaving the same. Speaking of the other casting behavior like from Netflix is that normally the picture quality is lower for the the first minute or so then becomes much clear. It looks like taking sometime to buffer which is understandable. But the Helix casting behavior seems be doing the opposite way. So wondering have other Helix users seeing the same? Or is this a technical issue, hopefully not a business reason behind this ;-), already known to Videotron?Résolunumber66603-12-2025Officer6,1 kVues0like3CommentairesAchetons Québécois
Bonsoir, Dans le contexte Géopolitique que nous Vivons. Est-ce que Vidéotron (Québécor) envisage, concernant Helix de briser son contrat de locataire avec la compagnie Comcast et récupérer ses lettres de noblesse de solidarité , fièrté Québécoise créer en 1965 par Pierre Péladeau. Mercilepou28-11-2025Chevalier140Vues0like3CommentairesNo handshake between Illico 4K Ultra-HD PVR and Samsung Crystal UHD DU7100
I have had enough with videotron. I got on boxing day a new TV (Samsung Crystal UHD7100) and after setting it up, it discovered my videotron box an Illico 4K Ultra-HD PVR (Samsung VD940CJ). it worked fine while I kept on the TV, but after turning it off and back on again, the videotron signal went black, disconnecting the HDMI cable and letting the TV set discover again the cable box worked the first time, but after a cycle of off/ons the problems comes back, sometimes no image, sometimes no sound, and after trying everyhting posible, even after a hard reset on the tv set, nothing, nothing at all. If videotron doesn't allow the HDMI signal to be visible (maybe it thinks I'm connecting a recording device or something else) I will cancel the service. I've had enough. I followed step by step the recommendations in Handshake problem? | La Communauté Vidéotron - 27280 to no avail. Waste of time and lots of frustration.ramonF25-11-2025Initiate234Vues0like4CommentairesStreaming Spotify from Helix to a Yamaha RX-V4A
I have Helix TV and a Yamaha Rx-V4A receiver. The receiver has WiFi and is able to stream music from various sources such as Amazon and various radio stations that also broadcast on the Internet. What I would like to do is "forward" Spotify from the Helix box to my receiver (no TV). Is this possible and if so how do I do it?? The Helix app I installed on my Samsung phone is of no use or I'm missing something.JohnG25-11-2025Initiate5,6 kVues0like13CommentairesHélix in Florida
Hi community. I am spending the winter in Florida. My helix is recording programs back home in Saint Jerome. When I try to watch my pre-recorded programs or live television here in Florida, I get an error message saying that I do not have access in this country. I have installed a VPN with an IP address in Montreal I still have no access to my recorded programming or live television. Has anyone found a workaround for this problem?JAK27-10-2025Initiate444Vues0like2CommentairesClassic Games That Deserve a TV Comeback – Anyone Remember Mahjong?
Hey everyone! I’ve been thinking lately about how many classic games could actually make amazing TV shows or mini-series. We’ve seen The Last of Us and Arcane killing it on screen, but what about something more traditional and strategic — like Mahjong? Imagine a show mixing the calm, mysterious vibe of Mahjong with deep character stories, maybe set in historical Asia or even in a modern competitive gaming world. The tiles, the strategy, the tension — it’s cinematic gold waiting to happen! What classic or retro games do you think would make a great TV adaptation?Logan22-10-2025Initiate41Vues0like0CommentaireCrave
According to the Crave website and app, 'Deadwood, The Movie' is available to view, but when I check in my Helix Crave on Demand it is nowhere to be found. We just watched the whole series and are very disappointed that we cannot continue with the movie. How can we access it?RésoluSuCre20-10-2025Initiate3,8 kVues0like5Commentaires- Ccawthorn13-10-2025Initiate110Vues0like2Commentaires
Ok I do not understand why I can not access the CTV go app
I am trying and trying to understand and find out how to watch the ctv streaming app. There is not even a place for videotron users to log in from on the site. Is that normal? Before I switched to Helix I was able to watch CTV shows from my Illico box. Now I can not. Can someone please explain what I am doing wrong?Résolumauier23-09-2025Initiate31 kVues1like14Commentaires
Étiquettes
- tv33 Publications
- channels33 Publications
- Helix tv15 Publications
- illico14 Publications
- remote11 Publications
- apps6 Publications
- troubleshooting4 Publications
- configuration3 Publications
- image3 Publications
- illico terminal3 Publications
Contenu Populaire
- 54 kVues1like6Commentaires
- 31 kVues1like14Commentaires
- 31 kVues2likes21Commentaires
club illico in English?
Résolu24 kVues0like2Commentaires- 22 kVues0like12Commentaires
- 21 kVues1like20Commentaires
Netflix
Résolu21 kVues0like5CommentairesAMC??
Résolu19 kVues1like24Commentaires- 16 kVues0like11Commentaires
- 14 kVues0like5Commentaires