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Avatar de varunaX1
varunaX1
Squire
20-09-2026

'Add on required' for Sportsnet+ live channel streams?

For years ive been signing into sportsnet's site to watch their live channels by using the 'sign in with tv provider' and using my videotron username and password

As of 2 days ago, its now telling me i need an 'add on required' in order to watch their regular live channels. 

Curious if anyone else has been seeing this lately, or if its something going on with my account behind the scenes?

Thanks

streaming

3 Réponses

  • Avatar de coltonhayes29
    coltonhayes29
    Initiate
    21-09-2026

    I’ve seen similar access issues happen when a TV provider changes channel packages or account entitlements. It may be worth checking with Videotron to confirm that Sportsnet is still included with your current plan. If everything looks correct on their side, Sportsnet support should be able to verify whether the “add on required” message is related to your account.

    • Avatar de varunaX1
      varunaX1
      Squire
      28-09-2026

      Thanks. I did reach out to Sportsnet and they too 'confirmed' it was a problem with Videotron, not them. So tbc I guess untill I talk to Videotron 

  • Avatar de stephen41diaz
    stephen41diaz
    Initiate
    23-09-2026

    This sudden prompt is likely due to Sportsnet+ tightening its authentication rules for third-party TV providers like Videotron, requiring specific digital packages or an add-on to access standard live streams. Try logging out, clearing your browser's cookies and cache, and signing back in with your Videotron credentials; if that fails, contact Videotron support to ensure your TV package is properly mapped for Sportsnet streaming.