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Issue with HELIX Recording Playback
With Helix, do all recorded programs start from the beginning when you play them again? I could swear that if you played a recorded show and paused it after X minutes, changed the channel and then came back to watch the recorded program, it would start from where you paused, not from the beginning. It is not doing that anymore. Was there a firmware update that changed this? I know for a fact that it was not always like this because I would record a sporting event and play it while watching another live show by going back and forth between the two. When I went back to play the recorded sporting event, it would play from where I paused. But now it always starts from the beginning of the recording.rpridham13-12-2025Chevalier61Vues1like2CommentairesHelix Slow Motion not available
Is there a way to do slow motion when a tv show is being played? This was available on the previous PVR.RésoluB1webmail10-12-2025Initiate6 kVues1like6CommentairesStreaming Spotify from Helix to a Yamaha RX-V4A
I have Helix TV and a Yamaha Rx-V4A receiver. The receiver has WiFi and is able to stream music from various sources such as Amazon and various radio stations that also broadcast on the Internet. What I would like to do is "forward" Spotify from the Helix box to my receiver (no TV). Is this possible and if so how do I do it?? The Helix app I installed on my Samsung phone is of no use or I'm missing something.JohnG07-12-2025Initiate5,6 kVues0like14CommentairesHelix TV app Chromecast low picture quality
I don't know if this only happens to me. I noticed the picture quality when it's being casted from mobile app (e.g. from your phone or tablet via Helix TV app) is much lower than watching the same program via Helix TV box. The images (much easier to tell by comparing the fonts from the news program for example) are blur with fussy edges. Another thing I found is that, the picture quality is much better (still lower than the one from the TV box) for the first 1 min (~ 45 seconds actually) then starts to get blurring. At the beginning I suspected might be due to my Chromecast (internet) connection issues. But on the same device, all other Apps like Netflix, Amazon Prime video are casted crystal clear. Also, I tried on other Chromecast devices, including the newest edition with GoogleTV, and they are also behaving the same. Speaking of the other casting behavior like from Netflix is that normally the picture quality is lower for the the first minute or so then becomes much clear. It looks like taking sometime to buffer which is understandable. But the Helix casting behavior seems be doing the opposite way. So wondering have other Helix users seeing the same? Or is this a technical issue, hopefully not a business reason behind this ;-), already known to Videotron?Résolunumber66603-12-2025Officer6,1 kVues0like3CommentairesAchetons Québécois
Bonsoir, Dans le contexte Géopolitique que nous Vivons. Est-ce que Vidéotron (Québécor) envisage, concernant Helix de briser son contrat de locataire avec la compagnie Comcast et récupérer ses lettres de noblesse de solidarité , fièrté Québécoise créer en 1965 par Pierre Péladeau. Mercilepou28-11-2025Chevalier152Vues0like3CommentairesNo handshake between Illico 4K Ultra-HD PVR and Samsung Crystal UHD DU7100
I have had enough with videotron. I got on boxing day a new TV (Samsung Crystal UHD7100) and after setting it up, it discovered my videotron box an Illico 4K Ultra-HD PVR (Samsung VD940CJ). it worked fine while I kept on the TV, but after turning it off and back on again, the videotron signal went black, disconnecting the HDMI cable and letting the TV set discover again the cable box worked the first time, but after a cycle of off/ons the problems comes back, sometimes no image, sometimes no sound, and after trying everyhting posible, even after a hard reset on the tv set, nothing, nothing at all. If videotron doesn't allow the HDMI signal to be visible (maybe it thinks I'm connecting a recording device or something else) I will cancel the service. I've had enough. I followed step by step the recommendations in Handshake problem? | La Communauté Vidéotron - 27280 to no avail. Waste of time and lots of frustration.ramonF25-11-2025Initiate241Vues0like4CommentairesHélix in Florida
Hi community. I am spending the winter in Florida. My helix is recording programs back home in Saint Jerome. When I try to watch my pre-recorded programs or live television here in Florida, I get an error message saying that I do not have access in this country. I have installed a VPN with an IP address in Montreal I still have no access to my recorded programming or live television. Has anyone found a workaround for this problem?JAK27-10-2025Initiate446Vues0like2CommentairesCrave
According to the Crave website and app, 'Deadwood, The Movie' is available to view, but when I check in my Helix Crave on Demand it is nowhere to be found. We just watched the whole series and are very disappointed that we cannot continue with the movie. How can we access it?RésoluSuCre20-10-2025Initiate3,8 kVues0like5Commentaires- Ccawthorn13-10-2025Initiate113Vues0like2Commentaires
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