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How to Delete a Helix Recording (Recordings menu or From the “For You” Section)
Hi there! We’ve noticed that some Helix users are having trouble deleting recordings, especially since the return of the resume watching features. Because there are now two different ways to delete a recording — either from the Recordings menu or directly from the For You section — here’s a clear summary of both methods. This should help you delete your content more easily. 😉 Deleting a recording Press the HELIX button on your voice remote to go to the main menu. Select Saved, then Recordings. Select the program to delete, then Delete and confirm. You can also select the X to the right of the title to delete. A confirmation message will appear. Select Delete Now and confirm. A confirmation message will appear. You can also use the D button on your remote to delete a single episode or a series, even during playback. Delete a recording from the “For You” section Some recently watched recordings can be deleted directly from the For You section. The steps differ slightly from deleting a recording using the Recordings menu. Episode of a series Select the series to open its info page. Press the down arrow to access Continue Watching. Highlight the episode you want to delete. Press the “i” button on the remote to display the options. Select Delete. Movie or single event Highlight the content you want to delete in the For You section. Press the center button on the remote to open the options. Select Delete. If you're still having trouble, feel free to write to us here — we're here to help! Samuel Community ManagerSamuelPB13-02-2026Community Manager9Vues0like0CommentaireHelix TV Issue "Channel Temporarily Unavailable"
I have always had this issue, but disregarded it because I didn't watch too much TV. However, now that the Olympics are on, I've been watching much more often. The issue I'm experiencing is that every time I watch Helix TV, after a few minutes, the three dots appear on the screen as if it's loading something. After sometime, the error message shows up "This channel is temporarily unavailable". While this is happening, I can hear the sound of the channel in the background, and can change channels, but I can't see anything except the 3 dots. Clicking "Try Again" or "Cancel" does not do anything. Guide still works and the Helix button brings up the menu, but when anything is selected, it just shows the 3 dots loading. The only thing that fixes this is to unplug the box and plug it back in, but then after a few minutes the problem starts up again. I have tried changing HDMI cables, changing the Helix box from the old (Gen 1) to the more recent (Gen 2), but still am having the same problem. Please see the screenshot for a better understanding. Has anyone experienced this before, and if so, what was the solution?MrRoarke12-02-2026Initiate16Vues0like1CommentaireIssue with HELIX Recording Playback
With Helix, do all recorded programs start from the beginning when you play them again? I could swear that if you played a recorded show and paused it after X minutes, changed the channel and then came back to watch the recorded program, it would start from where you paused, not from the beginning. It is not doing that anymore. Was there a firmware update that changed this? I know for a fact that it was not always like this because I would record a sporting event and play it while watching another live show by going back and forth between the two. When I went back to play the recorded sporting event, it would play from where I paused. But now it always starts from the beginning of the recording.rpridham04-02-2026Chevalier525Vues2likes5CommentairesCrave
According to the Crave website and app, 'Deadwood, The Movie' is available to view, but when I check in my Helix Crave on Demand it is nowhere to be found. We just watched the whole series and are very disappointed that we cannot continue with the movie. How can we access it?RésoluSuCre30-01-2026Initiate3,9 kVues0like5CommentairesHow does www.lowes.com survey improve shopping?
The plays an important role in improving the overall shopping experience for customers. By collecting honest feedback directly from shoppers, Lowe’s gains insight into what is working well and what needs improvement in their stores and services. Customers can share their opinions about staff behavior, product availability, store cleanliness, checkout speed, and overall satisfaction. This feedback helps the company identify recurring issues and take corrective action quickly. Another benefit is that customers feel heard and valued when their opinions are requested. This creates stronger trust and loyalty between shoppers and the brand. The survey also helps Lowe’s adapt to changing customer expectations, such as better in-store assistance or smoother online-to-store experiences. Over time, these small improvements lead to better service quality, improved employee training, and a more enjoyable shopping environment. Overall, the survey acts as a bridge between customers and management, ensuring continuous improvement based on real customer experiences.kelvinW8923-01-2026Initiate20Vues0like1CommentaireIllico TV to Helix TV - A step backwards in some functionality
Hello, just switched to Helix from illico TV and although the Internet speeds are better, the Helix TV is not as good as illicoTv. 1. Illico TV when you were on a channel and something comes up where you can't continue to watch your show, you press record and it would record from start to end. On Helix TV it does not do that, it records at the point in time you pressed record. 2. On Helix TV you have the option to restart a show. However it does not allow you to fast forward, you have to press Go to Live and then rewind to reach the point in time that you want. If you went too far by mistake, you can't forward... You have to go live and then rewind. What the heck functionality is that!!?? 3. Illico TV had 1 hour buffer, Helix TV has 25 minutes. If you wanted to go back 30 minutes in time. You have to restart, go to live, then rewind 30 minutes. Can't fast forward, and what is annoying is that some shows you can fast forward so it's not consistent. I have 30 days to go back to illico. However can you stay on Helix internet and go back to Illico TV??? If they can put the 1 hour buffer, record the start of a show if you were on the channel from the beginning, fast forwarding in on demand on Helix TV that would already be a good step in the right direction.dannylam2407-01-2026Initiate2,4 kVues1like6CommentairesHelix Slow Motion not available
Is there a way to do slow motion when a tv show is being played? This was available on the previous PVR.RésoluB1webmail20-12-2025Initiate6,1 kVues1like8CommentairesMistakes to avoid while doing report writing.
Report Writing Service can be a hassle for students, as they have to avoid mistakes and make it look formal and presentable. Students make mistakes, and when they submit their report with those mistakes, it can cause frustration, and their grade can go down. Avoid these mistakes to submit a formal report. The main problem is the structure of the report; if your report does not have a proper structure, then it can look messy and show a lack of attention. Inaccurate or irrelevant information can portray a bad image of your report, so double-check the information before adding it to the report.hadiyasultan20-12-2025Initiate30Vues0like0CommentaireStreaming Spotify from Helix to a Yamaha RX-V4A
I have Helix TV and a Yamaha Rx-V4A receiver. The receiver has WiFi and is able to stream music from various sources such as Amazon and various radio stations that also broadcast on the Internet. What I would like to do is "forward" Spotify from the Helix box to my receiver (no TV). Is this possible and if so how do I do it?? The Helix app I installed on my Samsung phone is of no use or I'm missing something.JohnG07-12-2025Initiate5,7 kVues0like14CommentairesHelix TV app Chromecast low picture quality
I don't know if this only happens to me. I noticed the picture quality when it's being casted from mobile app (e.g. from your phone or tablet via Helix TV app) is much lower than watching the same program via Helix TV box. The images (much easier to tell by comparing the fonts from the news program for example) are blur with fussy edges. Another thing I found is that, the picture quality is much better (still lower than the one from the TV box) for the first 1 min (~ 45 seconds actually) then starts to get blurring. At the beginning I suspected might be due to my Chromecast (internet) connection issues. But on the same device, all other Apps like Netflix, Amazon Prime video are casted crystal clear. Also, I tried on other Chromecast devices, including the newest edition with GoogleTV, and they are also behaving the same. Speaking of the other casting behavior like from Netflix is that normally the picture quality is lower for the the first minute or so then becomes much clear. It looks like taking sometime to buffer which is understandable. But the Helix casting behavior seems be doing the opposite way. So wondering have other Helix users seeing the same? Or is this a technical issue, hopefully not a business reason behind this ;-), already known to Videotron?Résolunumber66603-12-2025Officer6,1 kVues0like3Commentaires
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