Recent DiscussionsUser Centre App - iOS This has been going on for awhile now, but my User Centre App on iOS always logs me out. Seems to me I would always be logging in. When I launch it, it asks for my password. The app used to have Fac...Can't access bing.com Sorry for the double post (can't access bing.com - La Communauté Vidéotron - 43877 (videotron.com)). I wanted to add to the topic but didn't figure out how to do it. I wanted to add that when bing.c...Is bridge mode really passthru? I just switched from regular modem from videotron to Helix. I have put helix in bridge mode. Since then, I am not able to connect to my FTP server at home. When connecting the helix portal via the we...Home phone I just ordered home phone service and am wondering what make / model of modem is provided. I did NOT order internet as I already have Fizz as provider. TV service is by Videotron. Streaming Spotify from Helix to a Yamaha RX-V4A I have Helix TV and a Yamaha Rx-V4A receiver. The receiver has WiFi and is able to stream music from various sources such as Amazon and various radio stations that also broadcast on the Internet. Wh...Descargar Tonos para Celular Gratis 2025 Dónde Descargar Tonos para Celular Gratis en 2025 Encontrar tonos de calidad para tu celular nunca ha sido tan fácil. A continuación, te presento las mejores opciones para descargar tonos gratis de ...Helix Apps - not in US App Store - AppleI recently purchased a Helix subscription and tried to download the apps but my iPhone is in the US App Store. I can’t switch to the Canadian App Store because I currently have subscriptions that I’ve...How do I increase the number of rings or length of time to answer my cell? I'm new here and need help! I've recently bought my Pixel 8 Phone, unfortunately I've missed the return date as I don't like it at all, should've stuck with Samsung! I've had nothing but problems...Damaged Rented Cell Phone Samsung Z Flip 5 The biggest scam of the century at Videotron, renting Samsung Z flip 5 - screen issues Description of Issue: On January 7, 2026, I returned the rented Samsung Z Flip to Videotron after the rental p...Helix Event Logs won't load Hi, I wish to consult the logs on my Helix router. UnderTroubleshooting > Logs, I can download System Logs and Firewall Logs, for up to 90 days, and these load and can be downloaded no problem....
Top ContentHow do I disable the message "Conditional call forwarding is enabled" Hello I just got a new xperia xa2 ultra. very thing goes well expect the anonying message "conditional call forwarding is enabled" shows up each time when you try to make a phone call. My old ne...SolvedHow to login to helix fi gateway? Hello I'm trying to figure out what the default password for the helix fi gateway is? I know the page is 10.0.0.1 but ive tried several logins with no success SolvedHelix Wifi - Switching from 5ghz down to 2.4ghz hi, I had had my Helix Gateway installed and now I have an issue with a setup I had. On my old Videotron Wifi I could choose to pick up the 2.4ghz wifi or the 5ghz wifi. This was needed as I have...SolvedWPA-compatible devices This is the list ofconsumers’WPA-compatible wireless devicesusing Cell Broadcast distribution. Find all the details about the Alert Ready Service in our forum's article here....Samsung’s Galaxy AI now available on the Galaxy S23 and S23 Ultra The artificial intelligence features of Galaxy AI are now available on the Galaxy S23 line and on Z Fold5 and Z Flip5 devices! Let’s take a closer look. Understand the Alert Ready service Alert Ready is a service designed to deliver critical and potentially life-saving emergency alert messages to Canadians. The Alert Ready system was developed in partnership with ...[Contest] Win your daily pass for the Ottawa Bluesfest Did you know that Videotron offers a High-Performance mobile network in the Ottawa/Gatineau area? To celebrate that, we are giving away a pair of daily passes for July 13 th 2018 fo...SolvedHelix Gateway - Unable to login as admin Hello everyone; I'm hoping that someone in this community might be able to help me out. My problem: I'm unable to login to the HELIX Gateway using the default credentials. I have tried: Us...Helix: We answer the 10 most frequently asked questions Do you think about subscribing to Helix Internet or Helix TV? Here are the answers to the 10 most frequently asked questions about these services. TSN online,CTV online, RDS online Hello, I would like to know if you have information as to when we will be able to watch ctv,tsn,rds online. I find it frustrating that I subscribed to these channels but have no online access. Solved