Forum Discussion

evoMR's avatar
evoMR
Chevalier
06-12-2017

VoLTE: ETA on if and when this will launch on Videotron

 

Just switched from Rogers for a much better customer service experience, and much more affordable prices. Just wondering if anyone had any idea on if and when VoLTE will be launched on Videotron? They already have the devices, and their LTE network is actually pretty decent already. 

  • We are always concerned about offering the best products to our customers, so we will introduce calls on LTE (VoLTE) as soon as the technology is tested and stable, which is on its way to completion.

  • While it's great to see that VoLTE has finally been launched, I must say that to not launch with Android support was a little disappointing, especially since I purchased my device through Videotron.

     

    Mods and staff at Videotron, could we please get an ETA on VoLTE deployment on android devices?

     

    Many thanks

  • Could we get an update on if and when Videotron plans to roll out VOLTE to unlocked android phones? It seems unlocked iPhones that aren not from Videotron have no issue with this, so just wondering when this will also happen to compatible android phones not bought from Videotron.

     

    Thanks!

    • Kira's avatar
      Kira
      Super utilisateur

      evoMRwrote:

      so just wondering when this will also happen to compatible android phones not bought from Videotron

       

       

      BYOD that were not part of videotrons inventory will not be getting VoLTE for the foreseable future.

    • Kira's avatar
      Kira
      Super utilisateur

      Jeagerjaques Then that would be a terrible idea.

       

      As long as Videotron hasn't made a public annoncement, take the rest with a grain of salt. 

      • SarahL's avatar
        SarahL
        Moderator - Solution Expert

        We are always concerned about offering the best products to our customers, so we will introduce calls on LTE (VoLTE) as soon as the technology is tested and stable, which is on its way to completion.

  • JoséeC's avatar
    JoséeC
    Moderator - Solution Expert

    Hello,

     

    We don't have any information yet,  but let us be hopeful for the near future ;)  

     

    JoséeC

    • TwitchyPuppy's avatar
      TwitchyPuppy
      Chevalier

      JoséeC wrote:

      Hello,

       

      We don't have any information yet,  but let us be hopeful for the near future ;)  

       

      JoséeC



      Josee, Patrick said in 2017, which is coming to an end. So it seems like you guys do have information on that. 
      I dunno if you missed it or anything but please verify information before posting it on the forum.

      Thanks.

      • JoséeC's avatar
        JoséeC
        Moderator - Solution Expert

        Hi,

         

        There might have been a misunderstanding. To me the question was, when VoLTE will be launched on Videotron? Therefore, in my answers I was talking about a date of release, and not about whether the service will be offered or not by Videotron. Sorry about that Smiley Wink

         

         

        JoséeC

  • Apple Watch 3 is also coming , need VoLTE support. Will videotron join the party ?
    • JFrancoisD's avatar
      JFrancoisD
      Moderator - Solution Expert

      Hello! 

       

      VoLTE is currently being worked on. No date of availability for this feature has been announced yet, but stay tuned as it will be announced in due time!

    • evoMR's avatar
      evoMR
      Chevalier

      so switched to a VoLTE sim card and the VoLTE and VoWifi options both appeared. However I can't register for the VoWifi and I don't have anyone I can use VoLTE with at the moment 

      • Kira's avatar
        Kira
        Super utilisateur

        evoMRwrote:

        so switched to a VoLTE sim card and the VoLTE and VoWifi options both appeared. However I can't register for the VoWifi and I don't have anyone I can use VoLTE with at the moment 


        -Do you have the VoLTE service activated in your account before activating VoWIFI? (gotta call to do so)

        -Are you connected to a wifi network while trying to activate VoWIFI?