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Avatar de Jeffg1
Jeffg1
Squire
05-02-2018

S9+ VoLTE support?

So the S9+ has been out for some time now, any ideas when Videotron will have VoLTE for our phone?
  • Hello evoMR,

     

    Indeed, we're pleased to announce you that the S9/S9+ are now compatible to VoLTE and Wifi calling!

     

    Have a good day!

     

     

    • Avatar de CT
      CT
      Chevalier

      "Customers subscribed to a Videotron service but with no agreement, and who own an Android device cannot use the VoLTE feature."

       

      From the last FAQ, it made it seem like BYOD subscribes with Android phones will NEVER get VoLTE. Hopefully that's not the case?

      • Avatar de Anonyme
        Anonyme

        Indeed, the information necessary for the operation of VoLTE is not standard in the Android OS. So it is possible that the VoLTE works on a BYOD, but it is also possible it doesn't or that there are problems. Since we can not guarantee the quality of the service, the function will not be supported on an Android BYOD.

  • So 2 months later, has there been any word on the progress for VoLTE for the S9/S9+ duo? I'm not sure how this feature was omitted from the latest flagship phones from Samsung

    • Avatar de evoMR
      evoMR
      Chevalier

      I take that back, it appears VoLTE is now live on the S9s

    • Avatar de VinhN
      VinhN
      Moderator - Solution Expert

      Hello evoMR,

       

      Indeed, we're pleased to announce you that the S9/S9+ are now compatible to VoLTE and Wifi calling!

       

      Have a good day!

       

       

      • Avatar de Zeflex
        Zeflex
        Initiate
        How to enable it on a new phone not coming from videotron?

        I've check the CSC of my phone and it says it's VTR, so it should be ok, but when I am trying to activate vowifi, I am getting an error message after entering the pin code received by sms. Thanks.