Discussion de forum
Jeffg1
05-02-2018Squire
S9+ VoLTE support?
So the S9+ has been out for some time now, any ideas when Videotron will have VoLTE for our phone?
- 07-10-2018
Hello evoMR,
Indeed, we're pleased to announce you that the S9/S9+ are now compatible to VoLTE and Wifi calling!
Have a good day!
VinhN
07-10-2018Moderator - Solution Expert
Hello evoMR,
Indeed, we're pleased to announce you that the S9/S9+ are now compatible to VoLTE and Wifi calling!
Have a good day!
Zeflex
12-13-2018Initiate
How to enable it on a new phone not coming from videotron?
I've check the CSC of my phone and it says it's VTR, so it should be ok, but when I am trying to activate vowifi, I am getting an error message after entering the pin code received by sms. Thanks.
I've check the CSC of my phone and it says it's VTR, so it should be ok, but when I am trying to activate vowifi, I am getting an error message after entering the pin code received by sms. Thanks.
- Anonyme12-13-2018You first need VoLTE working. For that, you need a volte SIM and volte option added to your account.
And only after you’ve got volte working, you can activate Wi-Fi calling.- Zeflex12-15-2018Initiate
Anonyme wrote:
You first need VoLTE working. For that, you need a volte SIM and volte option added to your account.
And only after you’ve got volte working, you can activate Wi-Fi calling.Anonyme your instructions was perfect!
The first time I called them (few weeks ago), the support from videotron told me as I didn't take the phone with them, the option was not available.
Today I called them and simply asked if my sim card and the volte option was activated. Sim card was ok but volte was not enabled in my account.
They activated it, now volte and vowifi is working.
Thanks a lot mate!