Forum Discussion
Ipse
12-04-2018Samurai
Huawei Mate 20 Pro - VoLTE support
I see that P20 pro is listed in the "supported phone list" but not Mate 20Pro.
Is the list just not updated yet or the device is simply not supported?
Sefcond question: if my current account is VoLTE enabled (and working) do I need to do anything extra when the phone IS actually supported?
Ipse wrote:I see that P20 pro is listed in the "supported phone list" but not Mate 20Pro.
Is the list just not updated yet or the device is simply not supported?
Sefcond question: if my current account is VoLTE enabled (and working) do I need to do anything extra when the phone IS actually supported?
1- Currently not supported.
2- You need the "VoLTE" option in your file. This is done with customer services.
- KiraSuper utilisateur
Ipse wrote:I see that P20 pro is listed in the "supported phone list" but not Mate 20Pro.
Is the list just not updated yet or the device is simply not supported?
Sefcond question: if my current account is VoLTE enabled (and working) do I need to do anything extra when the phone IS actually supported?
1- Currently not supported.
2- You need the "VoLTE" option in your file. This is done with customer services.
- BusterInitiateWhen do you think VoLte will be available for this phone?
- IpseSamurai
Anyone at Videotron able to provide an ETA? The Mate 20 pro from Rogers and Fido have VoLTE enabled.
This is marketed as a flagship phone, I don't understand the delay.
- IpseSamurai
Anyone at Videotron actually reading these forum posts? Or it's a community service providing a place to vent?
Can we get an actual reply from a company rep?
- Anonyme
Ipse wrote:Anyone at Videotron actually reading these forum posts? Or it's a community service providing a place to vent?
Can we get an actual reply from a company rep?
A lot of Videotron's employees are reading these forum posts... all moderators are employees.
Employees will not talk about something that is not publicaly annonced.
that said, I'm sure Videotron is working on this... it's probably just a matter of testing the equipment to make sure to 100% compatible with Videotron's VoLTE implementation/systems. Probably more to come in January because I'm sure that no one is working on this during the Holidays period.
- BusterInitiate
I noticed on my eBill that I paid for a VoLTE Nano SIM card. Why no VoLTE support ?
- AnonymeVolte SIM or not, it doesn’t matter... same price for the sim. You don’t pay more to get the volte sim.
They said, I believe Videotron is only selling volte sim now.
- BusterInitiateAs of today,with last night's carrier update... Wifi Calling is available. Call Videotron to activate service then go to settings to complete service. Still haven't tried, so can't comment on quality. VoLte also works.