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Microsoft January 2026 updates cause problems for Classic Outlook email clients
Hello Can anyone tell me if this previous thread/topic is still being discussed. I can't seem to access it. Getting access denied. Either it's gone or for some reason I don't have the permission to view it. I am dealing with this issue currently where my two email accounts seem to timeout and I get an error synchroniztion message on my PC and laptop though at times it goes through. If you hit send & receive repeatedly you will get some success. What is the latest on this? Thank you.carmax1724-02-2026Squire85Vues1like2CommentairesVideotron cause Disconnect in League of Legends only?
Has anyone been disconnecting randomly while playing League of Legends? I sometimes disconnect for like 5-10s randomly and it happens only in LoL? I asked my friends who are with Videotron and they seem to experience the same issue too?Mokaccino32124-02-2026Initiate827Vues5likes15CommentairesBEWARE ! weird issue with payement arragments
BEWARE !!!!!!!!!!!!!!!!!!!!!!!! Hi there ! We had a mobility service with videotron which not cover our needs, so we make request to fix their quality of these services but were unable to fix them and propose us to stop using their services with very very bad manner . and not only this, they transfer the rest of the balance of the mobile handsets to our internet connection The amount is $7000 + , We call them and we asking them to pay according to our terms until we have money to pay all dept in some blessing time frame 6 month to a year They refuse to accept payment schedule for 6 months or to a year and they warning us if we don't pay per month for 3 months or 4 months the amount they will cut their services ( too stupid thing to do ) However we accept to pay all this amount after 4 months with a check in total amount as good willing , another time they refuse , This was our fifth attempt to find a way to pay our company dept without any good willing for their side If they service disruption to internet connection ( we still have 2 years contract ) they forcing us to go to court for millions and millions amount of damages, we have contract that worth 100 million dollards if they making 6 month patient with win win for all . If they refuse and close the acount we gonna loose that contracts and not be able to pay them at all , actually i will ask to the court videotron to cover all the value of the contracts. At this time our company is good standing thank youRésoluxynarianos23-02-2026Initiate5,6 kVues0like3CommentairesBest Ways to Diversify Internet Income in 2025?
Hey everyone, I’ve been reading a lot about alternative income streams lately, especially ones that aren’t solely dependent on traditional jobs or 9-5 gigs. With the way internet services are evolving and remote work becoming more common, I’m curious how some of you are leveraging your online presence or tech skills to earn a bit extra. Are people still seeing good results with affiliate marketing or dropshipping? What about digital investments or online consulting? I know some of these options rely heavily on having stable internet, so I’d love to hear how you're balancing that with your home setup. Also, are there any platforms or strategies you’ve found to be surprisingly effective in Canada lately? Looking forward to your thoughts!dominicgray1923-02-2026Initiate169Vues0like5CommentairesHelix Gateway configuration questions
I just got the helix installed today and I'd like to start with I find it madness there is so little documentation on this product...even when calling support I was told they would not be able to help me as they have not been provided any other information beyond what is already available online which is very limited...regardless. 1) I'd like to know if static routes can be created on the helix as from the web interface it doesn't seem possible. 2) I understand you do not troubleshoot 3rd party devices which is understandable and I wouldn't expect you to, but I have my own router connected to the Helix and when put in bridged mode (the helix) my router does not receive a public ip address, checking the logs of my device I see the DHCP request going out on the interface connected to the helix but no response from the Helix. I guess my question is does anything need to be done to the Helix besides being put in bridge mode or am I missing something? I understand bridge mode turns the Helix into a modem so my understanding is that my own router should be receiving the public IP that the helix would get when acting as the router. With my old Videotron modem there was no issue receiving a public IP address from the modem on my router. Hoping someone can inform me what I'm doing wrong as I had no issue before using my own router with my old modem until the Helix was added into the mix.chrisk8823-02-2026Initiate8 kVues1like5CommentairesReliable Cat Pregnancy Calculator for Cat Owners
If your cat may be pregnant, knowing the expected timeline can help you care for her properly. This Cat Pregnancy Calculator estimates the due date and provides a simple breakdown of the pregnancy stages. You can check it here: https://whatbreedismycat.io/cat-pregnancy-calculator/ The calculator is quick and easy to use, giving instant results after entering basic details. It’s useful for planning vet visits, preparing a quiet nesting area, and adjusting your cat’s routine as the pregnancy progresses. For cat owners looking for a free and easy-to-use resource, this calculator is a practical solution. No registration is needed, making it convenient for everyone.whatbreed18-02-2026Initiate56Vues0like2CommentairesGame slow down on Helix Fi - solution.
When playing Call of Duty with a new Helix Fi modem. Things would work but after about half an hour, the game would start lagging until finally it was unplayable - this is still the case as I tested this again yesterday and the problem persists. I could not find any way to set uplink QOS on the Helix Fi so finally I put it in Bridge Mode and connected my own Netgear R6400 router. This worked very well and I do not actually have to set any uplink QOS. My question is why there is there no discussion about gaming issues with the Helix Fi modem/router here on the forum. I could not find any solution or even discussion. I've only found Redit discussions that did not offer solutions. I'm curious why this is not a bigger issue. Are other Helix users gaming - in particular COD - without issues?Résolugreg18-02-2026Initiate637Vues0like3CommentairesSynology NAS crashes my Helix gateway
I'm hoping that someone can help me find a solution to my problem. A little context: I've been with Vidéotron for over 20 years, prior to moving to their Helix service I had their legacy Hybrid Fibre Internet and never had a problem. I was using my own routers and everything was working well. When the technician installed my Helix gateway I asked him to set it up in bridge mode since I wanted to keep using my routers. After the installation everything seemed to be fine for a couple of days; then the problems started. The internet would go down so I'd check the gateway to find that the light was red. I would unplug it, plug it back in and the internet connection would come back. This lasted another few days and it would go down again. Some days I would have to reset it 4-5 times. I called customer support and they told me the problem was on my end since the gateway was in bridge mode. I explained that my setup had not changed, save for the new gateway, and I had no issues with the previous modem. They explained that it was different since Helix combines the modem and the router and offered no real help. After several months of dealing with this very annoying inconvenience I decided to reset the Helix gateway to it's factory settings and only use that for my home network. After setting up everything the issue started happening again. This time I knew that it wasn't because of my routers so I started eliminating other devices. I determined that the problem was caused by my Synology NAS. This is actually a "faux" Synology NAS, meaning that I'm using open source software called Xpenology to run the Synology DSM software on a regular computer. So, whenever I plug my NAS into the network it crashes the Helix gateway. Sometimes it's almost immediate whereas some other times it can stay up for an hour or so. I've played around with different settings on the NAS and turned off most of the services but that didn't resolve the issue. What I tried today and what seems to be working so far, is leaving the gateway field blank in the NAS network settings so that I can still access it locally but it can't reach out to the internet. I apologize for the very long post and if you've made it this far I want to thank you for reading this. Does anyone have any suggestions? PS. I hooked up my NAS to my dad's Helix gateway and it ran fine for about 10-15 minutes. I realize now that I should have left it connected for at least a few hours.electro90719-01-2026Initiate79Vues0like2CommentairesAdresse IP
Je dois brancher une téléscope intelligent sur mon réseau wifi, cependant, il gère mal les adresses IP 10.x.x.x J'aurais donc besoin de lui assigner une adresse du range 192.168.x.x Je n'y arrive pas avec mon Gateway Helix, un appel au service technique n'a pas aidé. Est-ce que la seule solution est de me procurer un nouveau router qui gère ce range d'adresses? Si oui, fois en mode bridge est-ce que la tv fonctionnera toujours, doit-elle être reconfigurée? MerciRésoluFlower18-01-2026Initiate231Vues0like3CommentairesReliable Cat Pregnancy Calculator for Cat Owners
If your cat may be pregnant, knowing the expected timeline can help you care for her properly. This Cat Pregnancy Calculator estimates the due date and provides a simple breakdown of the pregnancy stages. You can check it here: The calculator is quick and easy to use, giving instant results after entering basic details. It’s useful for planning vet visits, preparing a quiet nesting area, and adjusting your cat’s routine as the pregnancy progresses. For cat owners looking for a free and easy-to-use resource, this calculator is a practical solution. No registration is needed, making it convenient for everyone.whatbreed31-12-2025Initiate38Vues0like1CommentaireHow Do You Accurately Estimate Insulation Costs From Project Plans?
Estimating insulation work can be challenging, especially when drawings don’t clearly show thickness, coverage areas, or material types. Missing small details in plans often leads to incorrect quantities, budget overruns, or performance issues later in the project. I’m curious how others ensure insulation estimates stay accurate from the planning stage. Many professionals rely on insulation estimating services in USA to convert drawings into detailed takeoffs and precise cost breakdowns for thermal and acoustic insulation systems. These services help identify overlooked areas early and improve confidence in project budgets. Have you used professional insulation estimating services before? I’d like to hear how they affected estimate accuracy and overall project execution.junipereva19-12-2025Initiate56Vues0like0Commentairemonitoring Bandwidth usage of devices
Hi all, I am totally new to Videotron home internet and i am so far so happy with it, specially the speed! my service was installed yesterday morning, today i checked the usage at 7 am in the mobile app and it says 10 GB of download (!) which 5 of it was between midnight and 4am which doesn't seem right as long as i didn't run any updates or ... during the night. I just want to know if there is any way i make sure what was that weird internet usage about? maybe a trick that i can monitor all of my devices' bandwidth usage? regards soheilRésolusoheil-hd16-12-2025Initiate8,5 kVues0like5CommentairesLooking to move to Helix but want to keep using our own router
Hi! I've seen some similar discussions as this one but that are a bit older. Also, first time posting:) We are looking to move to Helix and we would have one terminal to be used with our TV, which is not a smart tv:) However, for the wifi, I want to keep our own router. What options do we have? I read some info on videotron.com about enabling bridge mode on the gateway but this disables wifi. At the same time, I'm assuming that the tv terminal can only work with the gateway. Does this mean that the only option would be to connect the tv terminal with a network cable? Or is there another option. I would like to keep things as is with our own router. Found some info on the internet about issues with double NAT and having to remove DHCP from your own router, which is not an option:) Thank you very much!notastechasb415-12-2025Initiate322Vues0like1Commentaire
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