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Looking to move to Helix but want to keep using our own router
Hi! I've seen some similar discussions as this one but that are a bit older. Also, first time posting:) We are looking to move to Helix and we would have one terminal to be used with our TV, which is not a smart tv:) However, for the wifi, I want to keep our own router. What options do we have? I read some info on videotron.com about enabling bridge mode on the gateway but this disables wifi. At the same time, I'm assuming that the tv terminal can only work with the gateway. Does this mean that the only option would be to connect the tv terminal with a network cable? Or is there another option. I would like to keep things as is with our own router. Found some info on the internet about issues with double NAT and having to remove DHCP from your own router, which is not an option:) Thank you very much!notastechasb403-12-2025Initiate20Vues0like0CommentaireAutomation Isn’t Impossible—Even on Platforms Like Salesforce
Hello, EZPassMA I recently spoke with a company evaluating QA solutions for their Salesforce-based SaaS product. When I mentioned automation, they replied with something I’ve heard many times before: “We’re avoiding automation because Salesforce uses dynamic IDs—so it’s basically impossible.” That statement really resonated with me, because I’ve seen the opposite firsthand. Salesforce automation isn’t effortless, but it’s far from unachievable. I’ve managed a long-term Salesforce automation initiative using TestComplete, and while it definitely required a thoughtful approach, a solid framework made the entire process stable and repeatable. Salesforce isn’t unique in this regard. Many large, customizable SaaS platforms get labeled as “too complex” to automate—whether due to shifting DOM structures, dynamic attributes, evolving UIs, or deeply layered components. These challenges can make automation feel overwhelming if you approach it with simple record-and-playback tools or without the right strategy. But with the right patterns—robust locators, smart abstraction, component-based frameworks, and proactive maintenance—even the most complicated cloud platforms can be automated reliably. Not easy, but absolutely possible.jack064walker24-11-2025Initiate25Vues0like0CommentaireError when sending attached scam email
Hi, everytimes I want to report a scaming email to any scam email address, I send it as an attachment but then I get this error popup all the times. What is this error? Why am I getting this? How can I fix this? Or how can I report scam email to Videotron and to anywhere else (ex: spam@fightspam.gc.ca)? P.S. : I am using Thunderbird 128.13.0esr (64-bit) email tool under Ubuntu 24.04Browser-ice05-09-2025Samurai39Vues0like0Commentairestruck a chord
Hello, I recently had a conversation with a company evaluating QA options for their Salesforce-based SaaS platform. When I brought up automation, they said: “We decided not to consider automation Salesforce uses dynamic IDs and it's impossible to automate.” That response struck a chord with me. In my experience, automation is absolutely possible; challenging, yes, but far from impossible. I've led a long-term Salesforce automation project using TestComplete, and while it’s not plug-and-play, a well-structured framework can make it work reliably. That said, Salesforce isn't the only platform that gets labeled “too hard” to automate. I've heard similar concerns about other complex SaaS applications; where dynamic elements, complex DOMs, and frequent UI changes can make test automation feel like a losing battle. Best Regard, Theresa MyMilestoneCardtheresa397ayres14-06-2025Initiate53Vues0like0CommentaireOptimizing Wi-Fi Performance with Helix Fi Gateway in a Multi-Story Home.
Bonjour à tous, I'm looking for some advice and shared experiences from the Videotron community regarding Wi-Fi performance, especially for those using the Helix Fi gateway (modem/router combo) in a multi-story home or a larger living space. We recently upgraded to Helix Internet and are using the Helix Fi gateway, but I'm finding that the Wi-Fi coverage and stability can be inconsistent, particularly on different floors and in areas further from the gateway. We experience slow speeds, buffering, and sometimes even drops in connection for devices not in the immediate vicinity of the main router. I'd like to optimize our setup to get the best possible Wi-Fi performance throughout our home. Specifically, I have a few questions: Ideal Gateway Placement: For those with multi-story homes, where have you found the Helix Fi gateway to perform best? Is a central location on the main floor generally sufficient, or have you had better luck placing it higher up (e.g., on the second floor)? Are there any specific tips or common pitfalls to avoid regarding placement (e.g., away from certain appliances, thick walls)? Using Wi-Fi Pods (Extenders): What are your experiences with the Helix Fi Wi-Fi Pods? How many did you need for your home size, and did they significantly improve coverage and speed in dead zones? Are there specific placement strategies for the pods that yield better results? dog language translator app Third-Party Mesh Systems vs. Helix Fi Pods: Has anyone opted to use a third-party mesh Wi-Fi system (e.g., Google Nest Wifi, Eero, TP-Link Deco) with their Helix Fi gateway? If so, what was your setup process like (e.g., putting Helix Fi in bridge mode), and did you find the performance superior to using Helix Fi Pods? Are there any known compatibility issues or advanced configurations to be aware of? Channel Optimization: Does the Helix Fi gateway automatically manage Wi-Fi channels effectively, or have you found it beneficial to manually select less congested channels (if that option is available)? General Troubleshooting Tips: Beyond placement and pods, are there any other "hidden gem" tips or advanced settings within the Helix Fi app or gateway interface that can help improve Wi-Fi stability and speed? Any detailed advice, personal anecdotes, or technical insights would be greatly appreciated as we aim for a more robust and reliable home Wi-Fi experience. Merci d'avance pour votre aide!Lillian826Pena21-05-2025Initiate188Vues0like0CommentaireDésactiver le wifi avec la borne Helix Fi ?
Bonjour, Sur mon ancien routeur il y avait un bouton pour éteindre le wifi, mais pas sur la nouvelle borne Helix Fi (blanche). J'aimerais donc savoir comment faire pour désactiver le wifi. Au magasin on m'a dit que ça marchait avec l'application, mais je n'ai pas réussi :(FlorenceA26-01-2025Initiate131Vues0like0CommentaireNew device connected. Comment identifier?
J'ai reçu sur mon iPhone une alerte de Helix Fi comme quoi un iMac s'est connecté sur mon réseau. Comment puis-je en savoir plus, comme quelle adresse IP et MAC, et même potentiellement le bloquer? Et comment le routeur peut savoir que c'est un iMac 20" 2009?Eskimo00722-01-2025Officer49Vues0like0CommentaireY a-t-il une solution pour contourner cette restriction ?
Bonjour, J'ai un problème avec le port forwarding lorsque mon appareil est connecté par Ethernet. Il semble que je ne puisse pas sélectionner un appareil Ethernet dans la liste des "devices" pour ajouter une règle de redirection de port. Y a-t-il une solution pour contourner cette restriction ? Avant, je pouvais faire cela sans problème, mais maintenant, cela semble ne fonctionner que pour les appareils en Wi-Fi. Est-ce que quelqu'un a rencontré ce genre de problème récemment et a trouvé une solution ? Merci d'avance pour vos réponses !melissa59zebro16-01-2025Initiate29Vues0like0Commentaire- thebluejay01-08-2024Initiate758Vues0like0Commentaire
Email processing
Hi i m new to videotron..but my cousin uses it... Now our confussion.... We have sent her emails...3 of us at different times. And. My cousin has used GEEK SQUAD.... And still same problem. That being. Is wesent her the. Initial email...she has replyed to us..but when we send her another email. We get mail could not be delivered????? Not understanding why this is happening..can anyone help??!!! TiaRedbridgerosse01-02-2024Initiate897Vues0like0Commentaire"Wake On Lan" using helix fi
Hello. I was wondering if Wake On Lan (i.e. WOL) is supported by Helix Fi modem. I want to turn my computer remotely, and I hoped that helix would support this feature. Does anyone have information on this? Thank you very much in advance for your hlep!ddd233216-12-2023Disciple1 kVues0like0Commentaire
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- Modem19 Publications
- Helix FI14 Publications
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- speed13 Publications
- E-mail10 Publications
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- configuration7 Publications
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