struck a chord

Hello,

I recently had a conversation with a company evaluating QA options for their Salesforce-based SaaS platform. When I brought up automation, they said:
“We decided not to consider automation Salesforce uses dynamic IDs and it's impossible to automate.”

That response struck a chord with me. In my experience, automation is absolutely possible; challenging, yes, but far from impossible. I've led a long-term Salesforce automation project using TestComplete, and while it’s not plug-and-play, a well-structured framework can make it work reliably.

That said, Salesforce isn't the only platform that gets labeled “too hard” to automate. I've heard similar concerns about other complex SaaS applications; where dynamic elements, complex DOMs, and frequent UI changes can make test automation feel like a losing battle.

Best Regard,

Theresa

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