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Avatar de gigabit
gigabit
Initiate
21-01-2018
Résolu

TC4400-AM default username/password?

Hello, I upgraded to the 940mbps connection. Videotron replaced my modem with the Technicolor TC4400-AM.

 

According to: https://www.router-reset.com/reset-manuals/Technicolor/TC4400

 

The default username and password should be admin/password. I have done the 30/30/30 reset, and I still cannot login to the modem. Has Videotron locked down the modem? How can I login?

Modem
Password
TC4400-AM

4 Réponses

  • Avatar de Kira
    Kira
    Super utilisateur
    22-01-2018

    You can only login to the routeur with the username "admin" and  a blank password.

    Acces to the modem is not possible. 

    • Avatar de gigabit
      gigabit
      Initiate
      22-01-2018

      Okay so the answer is that Videotron has locked down the modem. A quick google of the TC4400 shows that most (US) ISPs haven't locked down the modem and allow their users access by reseting and logging in via 192.168.100.1. Well that's disappointing, but at least I know that's why the 30/30/30 reseting doesn't work.

  • Avatar de VincentRoyal
    VincentRoyal
    Disciple
    25-09-2023

    Hello gigabit,

     

    Just wanted to confirm with you that you have the Gigabit offer with the Technicolor TC4400-AM.

    I called Videotron a few days ago and the woman wanted to force me to take Helix if I wanted to have gigabit ;-(

    (I currently havce the Technicolor TC4400-AM with the 400Mbps offer)

    But based on your saying, the Technicolor TC4400-AM should work 🙂

    thanks !