Just to add on the previous question, if you are using a Mesh system in your house and connect it to Helix, you are losing the voice capabilities of HELIX TV, is that it? I am about to sign up with Helix but I do not want to loose access to my Mesh system that cover my entire house. Thanks for clarifying.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-06-29T18:23:19.906-04:00","lastPublishTime":"2020-06-29T18:23:19.906-04:00","metrics":{"__typename":"MessageMetrics","views":18361},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8b3wxfDE2OjAsNDE6MXwx","node":{"__ref":"ForumReplyMessage:message:21544"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:21544":{"__typename":"ModerationData","id":"moderation_data:21544","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:21544":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:73"},"id":"message:21544","entityType":"FORUM_REPLY","eventPath":"category:en/community:ogevo67675board:Internet-Telephony/message:21483/message:21544","revisionNum":1,"uid":21544,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Internet-Telephony"},"parent":{"__ref":"ForumReplyMessage:message:21525"},"conversation":{"__ref":"Conversation:conversation:21483"},"subject":"Re: Velop Mesh wifi compatability with Helix","moderationData":{"__ref":"ModerationData:moderation_data:21544"},"body":"
Hi,
\n\nBelow, all the disadvantages to have bridge mode ON:
\n\n1- The advanced features of the Helix terminal are disabled (Parental control, Band Steering, etc.)
\n\n2- Helix Fi application is not functional
\n\n3- Our Wi-Fi relays cannot be used
\n\n4- No support during a problem with the Helix TV channels and / or the Wi-Fi network
\n\nHope it clarifies.
\n\n","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":4,"postTime":"2020-07-01T18:43:51.734-04:00","lastPublishTime":"2020-07-01T18:43:51.734-04:00","metrics":{"__typename":"MessageMetrics","views":18342},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:27851":{"__typename":"ModerationData","id":"moderation_data:27851","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:27851":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:27851","entityType":"FORUM_REPLY","eventPath":"category:en/community:ogevo67675board:Internet-Telephony/message:21483/message:27851","revisionNum":1,"uid":27851,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Internet-Telephony"},"parent":{"__ref":"ForumTopicMessage:message:21483"},"conversation":{"__ref":"Conversation:conversation:21483"},"subject":"Re: Velop Mesh wifi compatability with Helix","moderationData":{"__ref":"ModerationData:moderation_data:27851"},"body":"
With the gateway in bridge mode can you plug the helix tv terminal into your own router instead of using wireless? Meaning hardwire the helix tv box into your own router using an RJ45 cable
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