Just to add on the previous question, if you are using a Mesh system in your house and connect it to Helix, you are losing the voice capabilities of HELIX TV, is that it? I am about to sign up with Helix but I do not want to loose access to my Mesh system that cover my entire house. Thanks for clarifying.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-06-29T18:23:19.906-04:00","lastPublishTime":"2020-06-29T18:23:19.906-04:00","metrics":{"__typename":"MessageMetrics","views":18361},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8b3wzfDE2OjAsNDE6MXwx","node":{"__ref":"ForumReplyMessage:message:21544"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:21544":{"__typename":"ModerationData","id":"moderation_data:21544","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:14652":{"__typename":"User","id":"user:14652","uid":14652,"login":"mcicc","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-08-05T15:14:55.469-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:19"},"entityType":"USER","eventPath":"community:ogevo67675/user:14652"},"ForumReplyMessage:message:21544":{"__typename":"ForumReplyMessage","uid":21544,"id":"message:21544","entityType":"FORUM_REPLY","eventPath":"category:en/community:ogevo67675board:Internet-Telephony/message:21483/message:21544","revisionNum":1,"author":{"__ref":"User:user:73"},"readOnly":false,"repliesCount":4,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Internet-Telephony"},"parent":{"__ref":"ForumReplyMessage:message:21525"},"conversation":{"__ref":"Conversation:conversation:21483"},"subject":"Re: Velop Mesh wifi compatability with Helix","moderationData":{"__ref":"ModerationData:moderation_data:21544"},"body":"
Hi,
\n\nBelow, all the disadvantages to have bridge mode ON:
\n\n1- The advanced features of the Helix terminal are disabled (Parental control, Band Steering, etc.)
\n\n2- Helix Fi application is not functional
\n\n3- Our Wi-Fi relays cannot be used
\n\n4- No support during a problem with the Helix TV channels and / or the Wi-Fi network
\n\nHope it clarifies.
\n\n","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2020-07-01T18:43:51.734-04:00","lastPublishTime":"2020-07-01T18:43:51.734-04:00","metrics":{"__typename":"MessageMetrics","views":18343},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuNHwyLjF8b3wxfDE2OjAsNDE6MXwx","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8b3wxfDE2OjAsNDE6MXwx","node":{"__ref":"ForumReplyMessage:message:22040"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:22040":{"__typename":"ModerationData","id":"moderation_data:22040","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:22040":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:14652"},"id":"message:22040","entityType":"FORUM_REPLY","eventPath":"category:en/community:ogevo67675board:Internet-Telephony/message:21483/message:22040","revisionNum":1,"uid":22040,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Internet-Telephony"},"parent":{"__ref":"ForumReplyMessage:message:21544"},"conversation":{"__ref":"Conversation:conversation:21483"},"subject":"Re: Velop Mesh wifi compatability with Helix","moderationData":{"__ref":"ModerationData:moderation_data:22040"},"body":"
Hi !
I have an Orbi mesh.
If I put the Helix Gateway to Bridge Mode, will the Helix TV Terminal still access the Gateway?
What if I connect the Helix TV Terminal to my Orbi Mesh instead...that would work?
And how would I go about changing the network on my Helix TV Terminal to my Orbi Mesh?
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