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Synology NAS crashes my Helix gateway
I'm hoping that someone can help me find a solution to my problem. A little context: I've been with Vidéotron for over 20 years, prior to moving to their Helix service I had their legacy Hybrid Fibre Internet and never had a problem. I was using my own routers and everything was working well. When the technician installed my Helix gateway I asked him to set it up in bridge mode since I wanted to keep using my routers. After the installation everything seemed to be fine for a couple of days; then the problems started. The internet would go down so I'd check the gateway to find that the light was red. I would unplug it, plug it back in and the internet connection would come back. This lasted another few days and it would go down again. Some days I would have to reset it 4-5 times. I called customer support and they told me the problem was on my end since the gateway was in bridge mode. I explained that my setup had not changed, save for the new gateway, and I had no issues with the previous modem. They explained that it was different since Helix combines the modem and the router and offered no real help. After several months of dealing with this very annoying inconvenience I decided to reset the Helix gateway to it's factory settings and only use that for my home network. After setting up everything the issue started happening again. This time I knew that it wasn't because of my routers so I started eliminating other devices. I determined that the problem was caused by my Synology NAS. This is actually a "faux" Synology NAS, meaning that I'm using open source software called Xpenology to run the Synology DSM software on a regular computer. So, whenever I plug my NAS into the network it crashes the Helix gateway. Sometimes it's almost immediate whereas some other times it can stay up for an hour or so. I've played around with different settings on the NAS and turned off most of the services but that didn't resolve the issue. What I tried today and what seems to be working so far, is leaving the gateway field blank in the NAS network settings so that I can still access it locally but it can't reach out to the internet. I apologize for the very long post and if you've made it this far I want to thank you for reading this. Does anyone have any suggestions? PS. I hooked up my NAS to my dad's Helix gateway and it ran fine for about 10-15 minutes. I realize now that I should have left it connected for at least a few hours.electro90711-01-2026Initiate60Vues0like2CommentairesReliable Cat Pregnancy Calculator for Cat Owners
If your cat may be pregnant, knowing the expected timeline can help you care for her properly. This Cat Pregnancy Calculator estimates the due date and provides a simple breakdown of the pregnancy stages. You can check it here: The calculator is quick and easy to use, giving instant results after entering basic details. It’s useful for planning vet visits, preparing a quiet nesting area, and adjusting your cat’s routine as the pregnancy progresses. For cat owners looking for a free and easy-to-use resource, this calculator is a practical solution. No registration is needed, making it convenient for everyone.whatbreed29-12-2025Initiate31Vues0like1CommentaireReliable Cat Pregnancy Calculator for Cat Owners
If your cat may be pregnant, knowing the expected timeline can help you care for her properly. This Cat Pregnancy Calculator estimates the due date and provides a simple breakdown of the pregnancy stages. You can check it here: https://whatbreedismycat.io/cat-pregnancy-calculator/ The calculator is quick and easy to use, giving instant results after entering basic details. It’s useful for planning vet visits, preparing a quiet nesting area, and adjusting your cat’s routine as the pregnancy progresses. For cat owners looking for a free and easy-to-use resource, this calculator is a practical solution. No registration is needed, making it convenient for everyone.whatbreed29-12-2025Initiate29Vues0like1CommentaireHow Do You Accurately Estimate Insulation Costs From Project Plans?
Estimating insulation work can be challenging, especially when drawings don’t clearly show thickness, coverage areas, or material types. Missing small details in plans often leads to incorrect quantities, budget overruns, or performance issues later in the project. I’m curious how others ensure insulation estimates stay accurate from the planning stage. Many professionals rely on insulation estimating services in USA to convert drawings into detailed takeoffs and precise cost breakdowns for thermal and acoustic insulation systems. These services help identify overlooked areas early and improve confidence in project budgets. Have you used professional insulation estimating services before? I’d like to hear how they affected estimate accuracy and overall project execution.junipereva19-12-2025Initiate40Vues0like0CommentaireLooking to move to Helix but want to keep using our own router
Hi! I've seen some similar discussions as this one but that are a bit older. Also, first time posting:) We are looking to move to Helix and we would have one terminal to be used with our TV, which is not a smart tv:) However, for the wifi, I want to keep our own router. What options do we have? I read some info on videotron.com about enabling bridge mode on the gateway but this disables wifi. At the same time, I'm assuming that the tv terminal can only work with the gateway. Does this mean that the only option would be to connect the tv terminal with a network cable? Or is there another option. I would like to keep things as is with our own router. Found some info on the internet about issues with double NAT and having to remove DHCP from your own router, which is not an option:) Thank you very much!notastechasb403-12-2025Initiate206Vues0like1CommentaireAutomation Isn’t Impossible—Even on Platforms Like Salesforce
Hello, EZPassMA I recently spoke with a company evaluating QA solutions for their Salesforce-based SaaS product. When I mentioned automation, they replied with something I’ve heard many times before: “We’re avoiding automation because Salesforce uses dynamic IDs—so it’s basically impossible.” That statement really resonated with me, because I’ve seen the opposite firsthand. Salesforce automation isn’t effortless, but it’s far from unachievable. I’ve managed a long-term Salesforce automation initiative using TestComplete, and while it definitely required a thoughtful approach, a solid framework made the entire process stable and repeatable. Salesforce isn’t unique in this regard. Many large, customizable SaaS platforms get labeled as “too complex” to automate—whether due to shifting DOM structures, dynamic attributes, evolving UIs, or deeply layered components. These challenges can make automation feel overwhelming if you approach it with simple record-and-playback tools or without the right strategy. But with the right patterns—robust locators, smart abstraction, component-based frameworks, and proactive maintenance—even the most complicated cloud platforms can be automated reliably. Not easy, but absolutely possible.jack064walker24-11-2025Initiate34Vues0like0CommentaireVideotron cause Disconnect in League of Legends only?
Has anyone been disconnecting randomly while playing League of Legends? I sometimes disconnect for like 5-10s randomly and it happens only in LoL? I asked my friends who are with Videotron and they seem to experience the same issue too?Mokaccino32123-11-2025Initiate707Vues5likes10CommentairesError when sending attached scam email
Hi, everytimes I want to report a scaming email to any scam email address, I send it as an attachment but then I get this error popup all the times. What is this error? Why am I getting this? How can I fix this? Or how can I report scam email to Videotron and to anywhere else (ex: spam@fightspam.gc.ca)? P.S. : I am using Thunderbird 128.13.0esr (64-bit) email tool under Ubuntu 24.04Browser-ice05-09-2025Samurai52Vues0like0CommentaireCustomizing VoIP Telephony – Do You Use Personal Ringtones?
Hi everyone, With more people switching to VoIP and internet-based telephony, I’m curious how much customization you do with your service. For example, do you use personalized ringtones (klingeltone) for different contacts or situations, or do you stick with the standard tones provided by default? It seems like such a small feature, but in practice, having custom sounds can make internet telephony feel more personal and even more efficient. I’d love to hear how others here approach this—do you think it’s just a fun extra, or actually an important part of the user experience?avankita29-08-2025Initiate98Vues0like2CommentairesIs Telephony Moving Fully Online?
With fiber internet and new tools like chatgpt online, the way we communicate is changing fast. Many people now prefer Wi-Fi calling or app-based solutions instead of traditional phone lines. Do you think internet telephony will soon replace classic services completely?Beatrice25-08-2025Initiate124Vues0like2CommentairesHelix pod vs other brand access-point
Hello, I have Helix internet with 2 helix pods already, set up to run as access points. (Gateway -> switch -> wired connection to pods) I know the support for this configuration is iffy, and I've had issues in the past, but now seems to be working fine. My question is: I would like to add another pod to act as access point - would it be preferable to try my luck with another helix pod or use another brand access-point? If I use another brand , like ubiquiti, would it act in the same way as the helix pods? Ie. same SSID network name and the devices will automatically switch to the strongest network? I would ideally like one with 2 ports, like the helix, otherwise I'll need to buy a small switch as well. Any recommendations for access point if not going with helix? My hesitation with the helix pods is simply due to price, and the fact that previously, had a lot of trouble getting it to work in this way (however, the other 2 helix pods I have are currently working correctly as access points). Thanks!mikeypas18-08-2025Disciple84Vues0like1CommentaireKids can bypass helix wifi lockout by forgetting then reconnecting to network.
Hello, I’m having an issue where if I pause internet to a particular child’s device (iOS, PC, etc), they have figured out a way to simply sign on again as a new device. In assuming it’s by forgetting the wifi network then reconnecting. Is there a way I can prevent this from happening? What is the point of having this feature if it can be so easily bypassed?DannyITR03-08-2025Initiate305Vues0like1CommentaireImproving VoIP Stability While Traveling – Stag VPN Experience
<p>Hey everyone,</p> <p> I wanted to share a quick tip for those who rely on VoIP or internet calling services while traveling or working remotely. I've been using <strong>Stag VPN</strong> recently to stabilize my internet connection during calls, especially over public or shared networks. </p> <p> Before using it, I often had call drops or jitter issues with my internet telephony setup. But with Stag VPN, the connection feels more stable and secure. It routes traffic efficiently and helps avoid ISP throttling or region-based disruptions. </p> <p> Anyone else here tried using a VPN for internet calling? Would love to hear your experience or other recommendations! </p> <p><strong>Tags:</strong> <em>#VoIP</em>, <em>#VPN</em>, <em>#StagVPN</em>, <em>#InternetCalling</em>, <em>#RemoteWork</em></p>auroralane775421-07-2025Initiate88Vues0like1Commentaire
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