Changing DNS servers in Helix Fi
This question has been asked in 2 other threads on this forum in 2023 and 2025 with the only solutions being to either change the DNS setting on each device connected to the Helix gateway or to buy a router and connect to the gateway in bridged mode. I have a better suggestion: Videotron developers *finally* update the Helix Fi app by adding an "Edit" button on the DNS server page to allow paying customers to change it there. How hard can that be? We can edit other features on the gateway like the DMZ, so why not the DNS settings?? I get that the hardware runs on Comcast's Xfinity xFi platform which locks down advanced networking configurations to prioritize ecosystem integration, support simplicity, and security over user customization. In light of that, just add a check box next to a statement that says something like: "I understand that changing the default DNS settings may cause Vidéotron Helix services (including Helix TV, parental controls, and advanced security features) to malfunction or stop working entirely. I agree that Vidéotron is not responsible for any service disruptions caused by custom DNS configurations, and that Vidéotron technical support cannot assist in troubleshooting network issues arising from these changes. I assume full responsibility for managing my custom network settings." I would be willing to check that box!
Improving VoIP Stability While Traveling – Stag VPN Experience
<p>Hey everyone,</p> <p> I wanted to share a quick tip for those who rely on VoIP or internet calling services while traveling or working remotely. I've been using <strong>Stag VPN</strong> recently to stabilize my internet connection during calls, especially over public or shared networks. </p> <p> Before using it, I often had call drops or jitter issues with my internet telephony setup. But with Stag VPN, the connection feels more stable and secure. It routes traffic efficiently and helps avoid ISP throttling or region-based disruptions. </p> <p> Anyone else here tried using a VPN for internet calling? Would love to hear your experience or other recommendations! </p> <p><strong>Tags:</strong> <em>#VoIP</em>, <em>#VPN</em>, <em>#StagVPN</em>, <em>#InternetCalling</em>, <em>#RemoteWork</em></p>Geolocalisation “hors quebec”
Bonjour, J’habite à Gatineau, mais vraiment proche d’Ottawa. Dans le sens que, Je sors de chez moi, traverse un pont et je suis à Ottawa. Ça semble me causer des problemes lorsque j’essaie d’ecouter des chaines du Quebec (par exemple le hockey à Rds ou TVA sports avec mes données de telephone. Donc, quand je me suis pas sur mon wifi. Par exemple, à un café juste à côté, ou durant mes pauses au travail. La diffusion est bloquée parce que l’on dit que je ne peux ecouter du contenu “hors Quebec” auriez-vous une solution à proposer? merci