Recurring incorrect geolocation issue affecting multiple Videotron public IP ranges

Hello,

I am experiencing a recurring geolocation issue affecting my Videotron Internet connection and multiple public IP addresses assigned to my account.

All devices connected through my home Internet connection (computers, phones, tablets) are incorrectly geolocated by Google services to Qiddiya City / Saudi Arabia instead of Montreal, Canada.

Symptoms include:

• Google Maps immediately placing my location in Saudi Arabia
• “Near me” searches returning Middle East results
• Incorrect regional results and geolocation across Google services
• time and date

Important troubleshooting already completed:

The issue affects ALL devices connected to my home Internet

LTE/5G on the same phones works perfectly and immediately returns the correct location.

IPv6 is disabled

I use my own router (UDM-Pro) with the Videotron modem in bridge mode

Most importantly:

Changing the WAN/public IP temporarily resolves the issue, but after approximately 3-4 days the problem returns again.

Example affected IPs:
135.19.220.105
184.162.107.94

This strongly suggests that there is an issue with the geolocation/routing information associated with certain Videotron IP ranges or upstream routing pools.

This is clearly not:

a browser issue

a device issue

a WiFi issue

or a Google account issue

Please escalate this issue to the appropriate network/networking-geolocation team and investigate:

incorrect IP geolocation registration

upstream routing/geolocation databases

DHCP pool assignments

possible incorrect registration of Videotron IP blocks with Google geolocation services

At this point, the issue is recurring across multiple IP assignments and requires investigation from the network side.

Thank you.