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Unlimited Music

So with the recent CRTC ruling, anyone know what the plans are for those of us that currently use the unlimited music service?  Will Videotron keep fighting with the CRTC or in lieu of that will they increase our data allowances?

5 REPLIES
Samurai

Re: Unlimited Music

Hi Mrhud, 

 

I think they will offer more data for the people using it : 

 

"However, Videotron filed a review application with the CRTC today in order to minimize the impact on customers who are already using the service. Videotron is asking the CRTC to permit measures that would allow customers who are enjoying the service launched two years ago a smooth and advantageous transition. Videotron shares the CRTC’s commitment to putting Canadian consumers first."

Here : http://corpo.videotron.com/site/press-room/press-release/935

Thanks Smiley Happy 

Initiate

Re: Unlimited Music

Thanks Yass05

 

Your post refers to Videotrons reply of May 25.  I am referring the CRTC's decision on June 15 (http://www.crtc.gc.ca/eng/archive/2017/lt170615.htm) denying Videotrons request to essentially try and figure out what to do.  The CRTC decided that Videotron has until August to comply with the decision.

Employee

Re: Unlimited Music

Unlimited music is maintained until further notice. 

That decision is rather unfortunate and Videotron will most likely send out some sort of message information us of their decision.

Disciple

Re: Unlimited Music

I got only 2 GB. But I know someone got 8 GB ! That's really unfair actually 😑
Moderator - Solution Expert

Re: Unlimited Music

Hello mrhud,

 

The CRTC's decision on the unlimited music option was that it violated the neutrality of the web, thus asking the company to withdraw or modify its service to meet the policy. We believe in Unlimited Music as well as being tailored to the needs and interests of today's consumers.

 

A temporary block of 8 GB of data has indeed been added to our customers affected by the withdrawal of Unlimited Music in their original plan. The goal is to soften the transition. This is a provisional situation. 

 

As explained in the letter sent to customers impacted by the withdrawal of Unlimited Music, we will compensate this change by adding to their package a free additional data block, the number of GB of which will correspond to their consumption of Unlimited Music over the last 12 months.

 

If there is anything you would like to discuss about your current mobile plan, we invite you to contact our customer service at 1-800-641-3171.