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Avatar de kammm
kammm
Initiate
10-07-2017

bought 2nd hand phone, blacklisted after 2 weeks.. what can I do?

I bought a second hand phone from Kijiji, used it on Videotron for about 2 weeks just fine.

Today it was suddenly marked blacklisted and doesn't work on network any more..

 

Is there any way Videotron can help me out? I already submitted a claim on CAFC and going to contact local police as well, but just trying to see if I can get any other help..

 

blacklist
other
  • Avatar de Sarah-ÈveD
    Sarah-ÈveD
    10-10-2017

    Hello Kammm,

     

    We would like to verify your file with you. To access your account, please send us your phone number in a private message and we will call you back as soon as possible.

     

    Thank you and have a nice day!

  • Avatar de Sarah-ÈveD
    Sarah-ÈveD
    Moderator - Solution Expert
    10-10-2017

    Hello Kammm,

     

    We would like to verify your file with you. To access your account, please send us your phone number in a private message and we will call you back as soon as possible.

     

    Thank you and have a nice day!