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The summer vacations are upon us. Many of us will take the opportunity to go on a trip, which will certainly raise questions about your mobile services: Will my mobile device work abroad?Do I need to have a special plan?What are the fees when I am ...
The dark mode (or night mode) minimizes the white and bright colors of your mobile application interfaces to save your device battery and rest your eyes. This seems to be the new trendy mobile feature: Messenger and even the Android settings menus ...
We know that January is the time when we are filled with guilt or good intentions and we hit the gym again (for a while at least). I'm curious to know: Do you have any technological essentials for getting back into shape? Apps, Connected objects...
Long story short, after the September security update, my phone started to drain overnight 8x faster than before...I was losing 2-3% overnight, now it went to 20%.I wiped cache partition, went to great lengths factory resetting the phone, put it in s...
I ordered a new internet tariff and a new phone from my Shota, but the payment was withdrawn, but no one No confirmation email was received
Will an unlocked Verizon phone work on Videotron's network?Thank you for your help with this.
My mobile plan includes unlimited voice/data in US. This is a location specific issue for me. I can use my ~3 year old Pixel 6 in my home region of Ottawa, Ontario for calls/text. It works well when travel to Montreal and Vancouver as well. But when...
Why is it whenever I go up north I have intermittent coverage. The internet works for a few minutes then it just stops working. Sometimes it shows 3g or E but sometimes it still shows 4g but nothing works. It seems to be some kind of network issue wi...
2 questions: a) Can I get 5G service in Ottawa either directly on Videotron network or roaming on partner network only? b) I just switched from an LTE device to a new 5G device. I re-used the SIM card from the old device. Will 5G be supported with ...
Wondering why Videotron shows the iPhone 14 Pro as "In Stock" on their website, while currently they claim there are 0 (zero) phones in their inventory, both in-store or at their call centre. I ordered 2 iPhone 14 Pro's last week. I wanted the 128 GB...
Comment fonctionne la suspension temporaire?Quel est le prix mensuel?Je pars à l’extérieur du pays pour 3 mois.Je n’utiliserai pas mon numéro ni mon téléphone pendant mon voyage, mais je veux retrouver mon numéro de téléphone à mon retour de voyage.
I’d like to know why I should continue to use Videotron mobility when it was completely useless at Osheaga on Saturday? Both my companion and, both videotron customers, where left with no data except for the occasional 3G connection for our entire Os...
Hi all, I'm considering switching my cell phones to Videotron from Rogers, as the price is better. (I have been with Rogers for over 20 years now.) I would like to hear any feedback from those that have switched from Rogers, e.g., data speed (are you...
I am trying to buy 2 iPhones with a family phone plan for 2 people. I don’t want home internet just a family plan with 2 new iPhones and every time I’ve tried adding 2 phones to my cart it only shows 1
I want to buy 2 phones with a family plan that doesn’t include home internet but I can’t seem to be able to add 2 phones to my cart and no options that don’t include home internet
I live in the southern suburbs of Ottawa, which has spotty at best reception from Videotron. With the acquisition of Freedom Mobile and the ability of Freedom subscribers to now use the Videotron network as a home network, does any one know when we w...
This is my last resort before I file a formal complaint. During a pre-black Friday event in 2019 you were offering a free Samsung tablet. At the time I was on a bring my own phone plan so there was no need to change. But taking advantage of the promo...
The summer vacations are upon us. Many of us will take the opportunity to go on a trip, which will certainly raise questions about your mobile services: Will my mobile device work abroad?Do I need to have a special plan?What are the fees when I am ...
I want to make sure Videotron MNCs ( Mobile Network Codes ) are 500 , 510 and 520.According to https://cnac.ca/data/MNC_Codes.htm, I see that they are only three. But I want to double check. Thanks in advance
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I'm heading to Portugal this summer (unlimited plan) and have wifi calling enabled. From what I am reading when I am physically located in a free Wifi country such as Portugal, Wifi calling includes free calls\sms with any Canadian phone number and...
Can Videotron get visual voicemail for Android now? They could just use the same system that Freedom uses.(Reminder than visual voicemail has been available since the Pixel 2.)
https://videotron.com/en/mobile/cell-phone-plans-special-offers Anyone else seeing these special offers? Videotron won’t honour them - claim they’re not in the system, but they have been readily viewable on the website all week. if you select one a...
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