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[Contest] Win your daily pass for the Ottawa Bluesfest
Did you know that Videotron offers a High-Performance mobile network in the Ottawa/Gatineau area? To celebrate that, we are giving away a pair of daily passes for July 13 th 2018 for the Ottawa Bluesfest! To be eligible to win, comment this post with the name of one of the band who is playing that day. Contest rules available here: EN: https://www.videotron.com/vcom/media/m5181374/1/concours-ottawa-bf-en.pdf FR: https://www.videotron.com/vcom/media/m5181373/1/concours-ottawa-bf-fr.pdf By commenting on this post, you confirm having read, understood and accepted the contest rules and our privacy policy. Vincent Quigley Your Community Manager
Apple Watch Cellular Plan (eSIM)?
I asked about the eSim support for apple watch prior to purchasing my watch almost 2 years ago and was told it was coming soon and have not seen it yet. I have since asked why and they said it was negotiating and Videotron is a smaller client so it is harder to negotiate. As of today Freedom Mobile (formally Wind Mobile) has access to apple watch plans (https://www.apple.com/watch/cellular/) when will Videotron support this? I spent extra money to have the cellular option on my watch based on support representatives only to be dissappointed again and again over the last2 YEARS! Please provide an update and a reasonable explanation as to why you are not supporting this?
988: New Suicide Crisis Helpline
988 is Canada's new helpline for anyone thinking about suicide or worried about someone they know. The line offers urgent and direct telephone and text support to people in every province and territory of the country. Dial 988 for free assistance, in English or French, 24 hours a day. Trained counsellors will answer calls and text messages, listening non-judgmentally and providing support. To find out more, see our article on useful numbers.
Apple Watch Serie 4 Vidéotron ?
Why is Videotron ignoring cellular support for the Apple Watch? We are very happy with our Videotron cellular account and service but my wife and I both want cellular support for our Apple Watches. Are we going to have to move to another provider in order to have that service? Even if we knew cellular support was coming, we might wait rather than leave Videotron It seems there are other customers seeking the same solution.
Planned obsolescence: Fact or fiction?
A newer and snappier cellphone hits the market and suddenly your 4-year-old device starts to seem slow – oh so slow. Conspiracy theorists will tell you the cellphone manufacturers program their products to slowly self-destruct. Others will say it’s just your perception, or an excuse for getting a flashier phone. But according to this article in the New York Times, if your phone is slowing down it’s almost always because of software upgrades, which are often released a few days before or after a new mobile phone comes out. Here are a few excerpts from the article about things you can do to make the updates easier for your phone to handle: Start fresh: Tech companies make it simple to upgrade to a new operating system by pressing an “update” button, which seamlessly migrates all your apps and data over. While that’s convenient, it isn’t the best way to ensure that things will continue running smoothly. A better practice is backing up all your data and purging everything from the device before installing the new operating system. This “clean install” works more reliably because the engineers developing operating systems were able to test this condition more easily. Remove the “cruft.” Sometimes you can do some light maintenance to speed up your device. Over the long term, an operating system accumulates system files, settings, logs and other data that can bog down your device. For iPhones and Android devices, you can open the settings app and select reset settings. Just make sure you back up first in case there are important settings you may lose. These are just a couple of examples of ways you can keep your phone zipping along even after several OS updates. For the full list, check out the article. If you have any tips of your own for speeding up a slow-as-snails clunker, please share!Be ready to travel anytime, anywhere with your mobile phone
The summer vacations are upon us. Many of us will take the opportunity to go on a trip, which will certainly raise questions about your mobile services: Will my mobile device work abroad? Do I need to have a special plan? What are the fees when I am out of the country? Should I download apps before I leave? Rest assured! Your questions are answered in our following blog posts: Must-have travel apps: https://forum.videotron.com/t5/blog/must-have-travel-apps/ba-p/39966 6 tips for managing your mobile plan while travelling: https://forum.videotron.com/t5/blog/6-tips-for-managing-your-mobile-plan-while-travelling/ba-p/34713 With Videotron, your mobile goes where you go: https://forum.videotron.com/t5/blog/with-videotron-your-mobile-goes-where-you-go/ba-p/8297 Your Mobile service when travelling: manage your roaming options as you see fit: https://forum.videotron.com/t5/blog/your-mobile-service-when-travelling-manage-your-roaming-options/ba-p/286 Safe travels!
