Forum Discussion

AC1's avatar
AC1
Initiate
12-27-2024

No Voicemal

Greetings,
I will be grateful for any helpful piece of advice on the following problem.
I don't know when and how my voicemail stopped working.
I can access it by listening for information about the lack of a message.
However, callers have no signal and no greeting.
Thus, they are not able to record any messages.


Should call forwarding be enabled with forwarding to voicemail, its phone number?

Thank you in advance.

 

Moto G5 2024

  • BerengerL's avatar
    BerengerL
    Moderator - Solution Expert

    Hello, yes you should enable them:

     

    *67# (busy)

    *61# (not responding)

    *62# (turned off/airplane mode/no network)

     

    Also +15144242302 should be the number set in your settings to forward the calls upon these conditions to the server voicemail.

     

    Have a nice evening and happy holidays ✨

    • AC1's avatar
      AC1
      Initiate

      Thank you very much.

      Alas whilst turning on the call forwarding with the given number -Videotron server on busy or inaswered call I have error massages:

      Call settings error

      Network or SIM card error

      Second try allow me to the call forwarding to be accepted.

      Will be back with the practical results.

      Normal New Year