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Don't forget that as of tomorrow morning (June 15, 2022), illico subscribers will have to make the switch to the Helix TV app to listen to their content on mobile or on the web. If you're looking for more information to help you with this change, you...
I'm curious to know how you are currently consuming your TV content? Are you the "zapping" type on live TV? Do you prefer to record all your favorite shows so you can listen to them without intermission? Are you the king of binge watching with vide...
For those who are looking for streaming link for the world cup at work, did you know that you can watch RDS on this link : https://illicoweb.videotron.com/chaines/RDS If you have on your package, you can watch online and HD, everywhere. Hope it helps...
I recently moved from Bell to Videotron, with Bell I could search for any show to either set up recordings or watch immediately. I don't see that option through Helix. Specifically, I'd like to pvr all John Oliver episodes on Crave without having to...
I plan on installing helix in brdige mode and then just plugging in my network.I have a complex installation with static ipS. DHCP and a separate 10gbe network.All my devices are set to the range 192.168.1.1 to 255 but the router is set to 192.168.0....
When using the Helix tv app can you record and view tv? Do you have to pay extra for this feature?
Why can we not have more English channels to choose from in channels on demand? I understand that we live in Quebec but we have rights also. We used to have a Global TV and then showcase but now we only have global TV. Why not add Citytv and or CTV?
Why does Vidéotron only have one English channel now. They used to offer global and showcase and now they only have global. I know we live in Quebec but do we not have a right to more English channels?
Can view the channels but cannot get one to play. This is unacceptable during the World Cup. It also doesn’t show the real time. what is going on with Helix? Any other time, I have no problems. Too many people connecting?
I just added the channel Paramount to my Helix Plan. How do you have access to this channel ? I can't find it. What # is this channel ?
Videotron's web site claims that the Helix app (android in my case) will play videos ANYWHERE. Well that's a lie as I am in the US and when I try to play a PVR video in the app (I am logged in with my credentials) says "We've got a location issue. ...
Bonjour,Est-ce possible d’utiliser le terminal Helix pour la télé à deux adresses différentes et qui utilisent Vidéotron? Est-ce lié au compte, un peu comme l’app sur smartphone?Merci
It says the Crave bundle is 20$ more on our bill, but when i check to add it, it only goes up by 5$So can someone explain this to me please? there's a big difference between only 5$ and 20$if it is only 5$ please let me know the conditions so i can m...
I read on the Videotron site that the Helix app can be installed on an Amazon FireStick, has anyone successfully done so? What about other Android boxes? Any suggestions?
The Crave channels plus HBO bundle says its 20$ more on the bill. But when i try to add it, it only goes upby 5$ instead of 20$. So can someone explain this to me please? there's a big difference between 5$ and 20$ and if that's the case let me know ...
Helix TV Terminal work if it’s wired to my ubiquity Switch Pro 24 PoE if I put my helix Fi 2 gateway in bridge mode. Helix Fi will connected to ubiquity Dream machine that will connect to switch.
One of my Helix terminals doesn’t seem to turn off. The LED on the terminal is always lit. My other terminals turn off when I press power on the remote. Any reason why this is happening?
Are there any soundbars that are compatible with Helix? By compatible I mean that they are RF and when you turn on the TV using the Helix remote, it also turns on the soundbar and allows you to adjust the volume of the soundbar from the Helix remote.
I am unable to find the Helix app on the Roku platform. Is it available or, if not, is there a plan to add it?
Is there a way, or will there ever be one, to be able to have my Echo Dot with Alexa control my Helix tv?
Is there a way to do slow motion when a tv show is being played? This was available on the previous PVR.
Can we finally have the channel 124 (BET) in High Definition channel (HD)? Channel 724 perhaps!!!
Last night I was watching movies and listening to music videos.Several times I was prompted the TV box was going into Sleep mode if I do not respond. I checked Power Save mode is OFF. Why is this prompting me and giving me an ultimatum while watchi...
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