TV & Entertainment
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Forum Posts

June 15, 2022, switch from the illico TV app to Helix TV

Don't forget that as of tomorrow morning (June 15, 2022), illico subscribers will have to make the switch to the Helix TV app to listen to their content on mobile or on the web. If you're looking for more information to help you with this change, you...

Flash survey: How do you watch TV?

I'm curious to know how you are currently consuming your TV content?   Are you the "zapping" type on live TV? Do you prefer to record all your favorite shows so you can listen to them without intermission? Are you the king of binge watching with vide...

FIFA World Cup with Videotron | illicoweb

For those who are looking for streaming link for the world cup at work, did you know that you can watch RDS on this link : https://illicoweb.videotron.com/chaines/RDS If you have on your package, you can watch online and HD, everywhere. Hope it helps...

yass05 by Super utilisateur
  • 2817 Views
  • 0 replies
  • 1 kudos

Resolved! Amazon Firestick Date change on guide

Hi, I am using the Helix app on my fire stick nd everything works well except when changing the date in the guide. When I choose the date I can choose when and at what time except there is no way for me to click on OK. 

Helix or nah?

I have an old plan with no Helix, 400g for 90$ and tv for 70$. My 70 yold mother lives with me and she watches TV while i am only on the internet. What are the pros and **blip** to switching to Helix and if i wanna change, how do i convince my mother...

Resolved! Ok I do not understand why I can not access the CTV go app

I am trying and trying to understand and find out how to watch the ctv streaming app. There is not even a place for videotron users to log in from on the site. Is that normal? Before I switched to Helix I was able to watch CTV shows from my Illico bo...

mauier by Initiate
  • 14804 Views
  • 7 replies
  • 2 kudos

Resolved! Fox channels

I'm subscribed to Fox but only get channel 29 and not channel 410. Why is that? And how can I get 410? The better football game is on 410

BB85 by Initiate
  • 177 Views
  • 1 replies
  • 0 kudos

Flash survey: How do you watch TV?

I'm curious to know how you are currently consuming your TV content?   Are you the "zapping" type on live TV? Do you prefer to record all your favorite shows so you can listen to them without intermission? Are you the king of binge watching with vide...

Transfer of ownership - Helix

Is it possible to transfer ownership of my Helix equipment? Does the new owner have access to "new customer"promotions ? Do my recordings on my Helix PVR Cloud remain available to the new owner?

katslik by Initiate
  • 151 Views
  • 1 replies
  • 0 kudos

Issue with TV live feed

Hello,I have been attempting to watch the live TV feed [https://watch.globaltv.com/live-tv/global/] without luck.This is a new occurrence. For the past year, I have had no issues signing in and watching the feed. However, beginning on August 12, the ...

DMP by Initiate
  • 131 Views
  • 1 replies
  • 0 kudos

Resolved! Wired TV connections while Helix is in bridge mode?

I have a new Helix router installed, and am currently running a Google Home network with 6 wi-fi access points and a 24-port wired switch in the DMZ of the router. My house is fully wired in CAT6 so I'd like to connect my Helix TV receivers by wire i...

Roku

I am unable to find the Helix app on the Roku platform.  Is it available or, if not, is there a plan to add it?

Still no login access for CTV app!

The no login to CTV for Videotron customers issue was brought up here two years ago and I see there's still no resolution. Videotron customers pay for CTV as part of their cable package yet when we try to log into the CTV app (in my case on an Amazon...

Resolved! Videotron rarely an option for watching online content

Was hoping to catch a show on Space.ca but when going to log-in to watch their content, Videotron is unfortunately not a service option.  Sure enough Bell and Rogers are, but Videotron? Not so much.  Not the first time I have had this problem and eve...

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jmopnyc by Initiate
  • 7494 Views
  • 4 replies
  • 2 kudos