le 09-03-2018 10:50 PM
Résolu ! Accéder à la solution.
le 09-03-2018 11:18 PM
le 10-08-2018 02:53 PM
@JasonSmith@ a écrit :Hey guys! I've been encountering this error right after the update from android nougat to android oreo. Wheneever I am opening the User Centre + app on my Note 8 it only loading a blank white screen on the start up and automatically crashes after few seconds. How to fix it?
Hey Jason,
Have you tried to uninstall the user center + and install it back ?
le 12-08-2018 03:26 PM
Hello JasonSmith!
We suggest rebooting your phone by turning it off completely, waiting 5 seconds, then turning it on again.
If that does not fix the issue, as BB-8 Suggested, try uninstalling the User Center + app, rebooting the phone, then installing it again.
If the issue persists, we recommend contacting our Technical Support for further assistance.
Have a great day!