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Here are a few helpful articles during the confinement period.

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Posts

  • Latest discussions
  • Most active discussions
  • Latest solutions found

Latest discussions

Returning equipment during pandemic
1 avril 2020
0 1
Published : avr. 01, 2020
0 1
Returning equipment to get my credit returned
1 avril 2020
0 1
Published : avr. 01, 2020
0 1
Wifi
25 mars 2020
0 0
Published : mars 25, 2020
0 0
Does Helix support VPN
17 mars 2020
0 1
Published : mars 17, 2020
0 1
Problem connecting to VPN with Helix router
12 mars 2020
0 0
Published : mars 12, 2020
0 0
Config DNS manuelle
11 mars 2020
0 1
Published : mars 11, 2020
0 1
Long time client feeling completely ignored
11 mars 2020
0 0
Published : mars 11, 2020
0 0
CNNgo
9 mars 2020
0 1
Published : mars 09, 2020
0 1
How to force 5GHz band
4 mars 2020
0 1
Published : mars 04, 2020
0 1
Number of devices that connect to Helix
3 mars 2020
0 1
Published : mars 03, 2020
0 1
customer sercice
2 mars 2020
0 0
Published : mars 02, 2020
0 0
Helix Internet and Wi-Fi Calling
26 février 2020
0 0
Published : févr. 26, 2020
0 0
The Worst Company
26 février 2020
0 2
Published : févr. 26, 2020
0 2
videotron email
15 février 2020
0 1
Published : févr. 15, 2020
0 1
Refund for Overcharged Account
11 février 2020
0 2
Published : févr. 11, 2020
0 2

Most active discussions

Win an LG G6+, exclusively from Videotron!
14 289
24 novembre 2017
Mobility device
14 289
Published : nov. 24, 2017
14 289
[Contest] Win your daily pass for the Ottawa Bluesfest
6 59
21 juin 2018
Mobility other
6 59
Published : juin 21, 2018
6 59
VoLTE: ETA on if and when this will launch on Videotron
1 45
12 juin 2017
Mobility data other plan
1 45
Published : juin 12, 2017
1 45
Partner network data connectivity issues
0 32
4 septembre 2017
Mobility data other travel
0 32
Published : sept. 04, 2017
0 32
Huawei Mate 20 Pro - VoLTE support
0 27
4 décembre 2018
Mobility
0 27
Published : déc. 04, 2018
0 27
Win a Samsung Galaxy Note8!
0 24
21 septembre 2017
Mobility other
0 24
Published : sept. 21, 2017
0 24
iPhone X Delivery Times
0 18
30 novembre 2017
Mobility
0 18
Published : nov. 30, 2017
0 18
Why no VoLTE when switching from Contract to BYOD?
0 17
29 juillet 2018
Mobility
0 17
Published : juil. 29, 2018
0 17
email to sms gateway... not active
1 13
17 septembre 2018
Mobility SMS
1 13
Published : sept. 17, 2018
1 13
Apple Watch Series 3 - ETA on availability
0 13
6 avril 2018
Mobility
0 13
Published : avr. 06, 2018
0 13
Use ZTE (Fido) cellular home home phone unit with Videotron mobile plan?
0 10
11 octobre 2018
Mobility device
0 10
Published : oct. 11, 2018
0 10
Apple watch 3 support on videotron
0 10
16 septembre 2017
Mobility device
0 10
Published : sept. 16, 2017
0 10
Apple watch Series 4
0 9
18 septembre 2018
Mobility
0 9
Published : sept. 18, 2018
0 9
LTE on Videotron Calls
0 9
13 septembre 2018
Mobility
0 9
Published : sept. 13, 2018
0 9
S9+ VoLTE support?
1 9
1 mai 2018
Mobility device
1 9
Published : mai 01, 2018
1 9

Latest solutions found

Returning equipment during pandemic
0 1
1 avril 2020
My Videotron
0 1
Published : avr. 01, 2020
0 1
Huawei Mate 20 Pro EMUI 10 update...when?
0 3
31 janvier 2020
Mobility Android device Update
0 3
Published : janv. 31, 2020
0 3
Can a deleted voicemail message be retrieved?
0 1
30 janvier 2020
Mobility voicemail
0 1
Published : janv. 30, 2020
0 1
Connecting my Google Nest mini to wifi
0 3
1 janvier 2020
Mobility device
0 3
Published : janv. 01, 2020
0 3
VoLTE and Wi-Fi Calling on BYOD accounts
0 7
30 décembre 2019
Mobility
0 7
Published : déc. 30, 2019
0 7
Call forwarding doesn't work unless you have Voicemail... WTH
0 1
25 novembre 2019
Mobility
0 1
Published : nov. 25, 2019
0 1
Problems Samsung A20 and samsung A50
0 2
27 septembre 2019
Mobility device
0 2
Published : sept. 27, 2019
0 2
compatibility
0 1
25 septembre 2019
Mobility device
0 1
Published : sept. 25, 2019
0 1
Calls from Quebecor?
0 1
4 septembre 2019
My Videotron Security
0 1
Published : sept. 04, 2019
0 1
Galaxy Note8 Smart Focus
0 1
23 août 2019
Mobility apps device IPhone
0 1
Published : août 23, 2019
0 1
Cell network selection
0 3
20 août 2019
Mobility IPhone Roaming
0 3
Published : août 20, 2019
0 3
caller ID
0 2
19 août 2019
Mobility Android device plan
0 2
Published : août 19, 2019
0 2
Fido LG G4 on Videotron network.
0 2
12 août 2019
Mobility Android apps data
0 2
Published : août 12, 2019
0 2
Streaming
0 1
1 août 2019
My Videotron Customer Centre
0 1
Published : août 01, 2019
0 1
Activating voice mail
0 2
31 juillet 2019
Mobility
0 2
Published : juil. 31, 2019
0 2

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Latest news

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Test run: the new Samsung Galaxy Note10+

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