Advice, tips, and new products

Here’s what people were talking about on the Forum this month

Community Manager

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  1. Skip the PIN

There’s nothing more aggravating than not being able to listen to your voice mail because you forgot your personal identification number (PIN).

 

Here’s how you can skip entering you PIN and avoid frustration: Pin Skip

 

  1. How to watch your favourite shows on Club illico

There are several ways to watch Club illico:

For information about how to subscribe to Club illico, how much it costs and how it works, check out the useful FAQ: FAQ Club illico

 

Some of our mobile plans include Club illico mobile. Here’s how it’s different from a regular Club illico subscription:

  • Club illico mobile is available only on iOS and Android smartphones and tablets.
  • You access it by downloading the illico app.
  • To watch illico on your TV set or illico.tv, you need a full Club illico subscription (see above).

Get all the details about Club illico mobile in our Support section: Club illico mobile

And here’s everything you need to know about the illico appillico app

 

Now you’re all set to binge-watch Victor Lessard, L’Académie and Blue Moon!

 

  1. Alert Ready service

Alert Ready is an SMS service that delivers critical and potentially life-saving emergency alert messages to Canadians.

It’s important to know how it works. See the full description: Understand the Alert Ready service

Not all phones are compatible with Alert Ready but more phones are being added to the list all the time. To find out whether you can receive the alerts on your device, see the list at Alerte Ready compatible devices

A test is planned on May the 7th at 9 :55 AM. See the testing schedule here : https://www.alertready.ca/#alerts

 

Not yet a member of the Forum? Sign up now! Go to https://forum.videotron.com/t5/English/ct-p/en and click on “Register.”