Go to the Videotron.com site
First steps
User Guide
Gamification
- Customer Centre
The Customer Centre is the place to go to manage your account and your method of payment, buy mobile data add-ons, track your data usage and more! All just a click away.
To set up a Customer Centre account if you don’t already have one, you just need your Videotron account number. It’s on the invoice in the top right corner, beside the invoice date.
http://www.videotron.com/discover-customer-centre
Managing your Customer Centre from your mobile is a snap with the User Centre+ app. Download it now!
- Customizing your TV channels and display
Want to change the channel that appears on the screen when you turn on your TV set (your default channel)? It’s not complicated:
It’s also easy to manage your favourites and customize your display in order to get a fully personalized experience:
https://support.videotron.com/residential/television/tv-package-channels/customizing-display
- Cybersecurity and protecting yourself against scams
You can’t be too careful online. We tell you how to protect yourself against the fraudsters:
Not yet a member of the Forum? Sign up now! Go to https://forum.videotron.com/t5/English/ct-p/en and click on “Register.”
