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WPA-compatible devices: the list

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Preserver - Now Here_EN_1200x627.jpg

 

 

This is the list of consumers’ WPA-compatible wireless devices using Cell Broadcast distribution.

 

Find all the details about the Alert Ready Service in our forum's article here

 

A50

Alcatel

iPhone 5S

Apple

iPhone 6

Apple

iPhone 6 Plus

Apple

iPhone 6S

Apple

iPhone 6S Plus

Apple

iPhone 7

Apple

iPhone 7 Plus

Apple

iPhone 8

Apple

iPhone 8 Plus

Apple

iPhone SE

Apple

iPhone X

Apple

iPhone XR Apple
iPhone XS Apple
iPhone XS Max Apple

DTEK50

BlackBerry

CAT S31

Caterpillar
Pixel  2 XL Google

Pixel 2

Google

Pixel 3

Google

Pixel 3 XL

Google

Mate 20 Pro

Huawei

P10

Huawei

P10 Lite

Huawei

P20 Pro

Huawei

G5 LG 

G6

LG

G6+

LG

G7 one

LG

LG Q Stylo +

LG 
Q6 LG

X power 3

LG

Moto E5 Play

Motorola

Moto G6

Motorola

Moto G6 Play

Motorola 
Moto Z2 Play Motorola 
Moto Z3 Play Motorola 

Galaxy A8

Samsung
Galaxy J3 (2018)  Samsung 

Galaxy Note 8

Samsung

Galaxy Note 9

Samsung

Galaxy S7

Samsung

Galaxy S7 edge

Samsung

Galaxy S8

Samsung

Galaxy S8+

Samsung

Galaxy S9

Samsung

Galaxy S9+

Samsung

Xperia X

Sony

Xperia XA1

Sony

Xperia XA1 Ultra

Sony

Xperia XA2

Sony

Xperia XA2 Ultra

Sony

Xperia ZX2 Compact

Sony

 

9 Comments
Initiate

Sorry!  Wrote my post in French. Here it is in English. Can you tell us what is the status of the LG G5 and of the Samsung A5? They are compatible with Alert Ready on other networks in Canada and the USA.

Community Manager

Hi @Jean-Marc

 

We are trying to update the list as quickly as we can to incorporate most mobile phone we offer. This is list will be updated regularly with the newly compatible devices. Keep an eye on this list for new updates!

 

Vincent Quigley

Your Community Manager

Officer

I'm disappointed to see that my Samsung Galaxy Note 4 (Model Number SM-N910W8, Android version 6.0.1, purchased from Videotron) is not included in this list. It is WPA-compatible, 4GLTE connected (with the LTE sim card). I have never received a test message - does this mean Videotron will not include my number in case of emergency? Thank you.

Initiate

Why are Apple IPhones not yet supported??? Your competitors all support Apple IPhones, but you do not. This is a serious omission and could have serious consequences. I live in the Ottawa region and did not get the Tornado Alert that everyone on other carriers received(I have an IPhone 8). Please correct this ASAP!!!! 

Initiate

I agree with Netrunner1974. My iPhone 6S meets the 4G LTE qualifications, yet it’s not on the list. Thank goodness I was following the weather on Friday and knew to keep a look out for Gatineau’s tornado, but how many other Videotron iPhone users were in a bad spot because of this omission? 

Officer
@VincentQuigley Considering that I just received a text message on the subject, could someone please answer my comment of July 4th?
Community Manager

@Zipidy The list in the article above is the most recent list of compatible phones. If your phone is not listed then it will unfortunately not receive the message. We are working hard to make sure that a vast majority of the phones we offer are compatible and will receive the messages. We update the list regularly as the phone are made compatible with the system. 

 

Thank you for you understanding. 

 

Vincent Quigley 

Your community manager

Initiate

I got my tornado alerts last month on both my HTC 10, and HTC U11. Also got the tests before that.

Squire

Living in Ottawa as a Videotron clients, we also did not get the tornado warning.  Our family uses:  2 x iPhone 8+ and 1 x iPhone 7+ and all have the latest IOS 12.1.  Yet none of us have the option to enable the Government mandated Emergency Alert feature.  We’re loyal Videotron clients but we’re finding this issue to be dragging on far too long.  If the majority of other service providers already support the iPhone, how can it be so hard or take so long for Videotron to correct this issue?  I can foresee a liability when some Videotron client(s) get hurt having not received any alerts.  This needs to become priority #1 and resolved ASAP....please!!