20-11-2019 02:28 PM
What the heck is going on that these stations are off the air? What kind of technical problem could last this long?
Solved! Go to Solution.
20-11-2019 04:29 PM
Having the same problem here, been about 24 hrs and my wife is mad because This Is Us didnt record.
20-11-2019 07:15 PM
It's not Videotron's fault. On Tuesday there was a fire on a transmission tower that damaged an antenna used by WCAX and WPTZ (see the article here). In this article on WCAX's website they say that they're getting temporary antennas tonight (Wednesday, Nov. 20) and will be going to the transmission tower tomorrow to assess the damage.
21-11-2019 11:38 AM
21-11-2019 12:57 PM
Was never finger pointing. Just wondered what was going on when all I see on my screen is "We are currently having technical problems ...."
Thanks for your reply. Now I know the cause.
22-11-2019 10:32 AM
Thanks for the info.
I thought the problem was solved but now I am getting the wrong program on those channels (not the program showing in the guide).
22-11-2019 10:37 AM
Thanks for the info.
I thought the channels were back but I am still having a problem. There is a program being broadcast but it is not the one showing in the guide.
29-11-2019 12:13 AM
Correct. In my case it should be NBC plattsburgh but Videotron is showing NBC Detroit instead. I realized by not showing MACYS Thanksgivig parade, but local detroit parade??? Also shows are not as whown in the guide.
Anybody else in this situation?
Is this because of that Tower fire reported in Vermont?
Thanks
01-12-2019 07:12 AM
Hi cbalderr. Regarding the Detroit feed on NBC, it's a redirected feed because of the tower fire. As soon as the tower is up an running in Vermont, the right feed will be shown. Have yourself a good day!
02-12-2019 10:44 AM
02-12-2019 10:47 AM
02-12-2019 12:39 PM
Is it possible for the guide to actually reflect the new feed from Detroit?
03-08-2020 09:28 PM
10-08-2020 10:07 PM
Hi Dumos,
They are currently installing the new antenna over in Vermont, making the signal unavailable for a while. In the meantime, we are patching in the signal from Detroit and waiting for our partners to finish with the new installation. This means there can be some disperencies between the guide (which shows the usual schedule) and the content (which is Detroit's).
Here is an article from WCAX about this situation: https://www.wcax.com/2020/07/28/wcax-must-temporarily-power-down-over-the-air-signal-wednesday/
Thank you for you understanding,
-GabV