28-11-2023 04:20 PM
I'm new to Vidéotron, just transfer my number from bell. After doing some research, I am worried about using Vidéotron while travelling outside Canada. I have a plan to travel outside Canada for more than six months outside Canada next year and I don't gonna use daily traveler pass because it's too expensive. But I do need to receive text messages and incoming calls during my travels. My question is, will Vidéotron block my service if I travel outside Canada for more than 3 months? It's not clear on the website but there is information about partner network, Note that when your usage of partners network 2 (calls, SMS and/or data) exceeds 50% of your total usage for 3 consecutive billing cycles, access to partner networks 2 will be blocked for 30 days. Since I travel outside Canada, is that roaming network also included in partner networks?
Solved! Go to Solution.
30-11-2023 04:31 PM
Hello! The partner network rule only applies while you are in Canada, once you step outside of the country, you are roaming and it will not be part of a partner network.
https://videotron.com/en/support/mobile/travel/international-roaming
Wishing you a good evening!