Discussion de forum
evoMR
06-12-2017Chevalier
VoLTE: ETA on if and when this will launch on Videotron
Just switched from Rogers for a much better customer service experience, and much more affordable prices. Just wondering if anyone had any idea on if and when VoLTE will be launched on Videotron? ...
- 06-20-2017
We are always concerned about offering the best products to our customers, so we will introduce calls on LTE (VoLTE) as soon as the technology is tested and stable, which is on its way to completion.
Kira
03-21-2018Super utilisateur
evoMRwrote:so switched to a VoLTE sim card and the VoLTE and VoWifi options both appeared. However I can't register for the VoWifi and I don't have anyone I can use VoLTE with at the moment
-Do you have the VoLTE service activated in your account before activating VoWIFI? (gotta call to do so)
-Are you connected to a wifi network while trying to activate VoWIFI?
evoMR
03-21-2018Chevalier
I was connected to wifi when trying to register for VoWifi. I shall call later today to activate VoLTE
Thanks!
- Kira03-21-2018Super utilisateur
evoMRwrote:I was connected to wifi when trying to register for VoWifi. I shall call later today to activate VoLTE
Thanks!
Outside of having a compatible SIM card + phone, having the VoLTE service activated in your account is the final thing before getting VoWIFI.
- evoMR03-22-2018Chevalier
Can confirm that VoLTE and VoWifi work on the S8 Plus with the Oreo update.
Can also confirm that even if the other person does not have VoLTE, calls are still made in LTE
- samrec03-25-2018VikingCan this final step be done self-serve on the customer center?
- Kira03-25-2018Super utilisateurVoLTE has to be done by an agent on the phone.
VoWIFI is done by the client in the phone settings