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Changing TV Channels 101

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Say goodbye to the same old routine! Did you know that you can switch the channels in your cable TV plan whenever you’re craving something new?

 

Get help with how to modify your TV channel selection on Helix

 

Still enjoying illico? Changing the channels in your package is easy. Since changes are made directly via your illico device, you have full control. Here’s how to activate new channels:

 

On your TV set

  1. Press the MENU button on the Videotron remote control.
  2. Go to the Live Stream TV menu and select “Change my channels”.
  3. Enter your Administrator PIN.
  4. Select Package Channels.
  5. Check and uncheck the channels you want to add or remove.
  6. Verify and confirm.

  

 

Three things to keep in mind

  1. New channels will be added just a few minutes after you make the change. Yes, it’s that fast!
  2. If you add a new channel, you have to keep it for at least 30 days.
  3. According to CRTC rules, at least 50% of your channels must be Canadian. As long as you meet these two requirements, you’re free to choose whatever television channels you want.

Covid-19: We offer certain channels in free preview to help entertain yourself during this stay-at-home period. See our selection.