New ipv4 address

mike96 · ‎14-08-2023

How can i get a new ipv4 address as i dont see a way to configure it in that admin section of the Helix gateway site

RussellNasir · ‎25-08-2023

@mike96 wrote:
How can i get a new ipv4 address as i dont see a way to configure it in that admin section of the Helix gateway site

You can try power cycling your modem or router. Disconnect the power source, wait for a minute or two, and then plug it back in. This can sometimes trigger the device to request a new IP address from your ISP.

JulieL · ‎27-08-2023

Hi! Like the previous comment says; that's the only way to potentially get a new IP address aside from connecting a different device. We use dynamic IPs and there is no manual way of choosing or changing an IP on a residential service.
Have a nice day!