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Voicemail in English?

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Voicemail in English?

I am trying to activate my voicemail but it seems to be only in French, and I don't understand it.

Suggestions?

3 REPLIES
Super utilisateur

Re: Voicemail in English?

not sure if that will do it for you... my voicemail is already activated...

I had to do this to change the language... access my voicemail

press 4

press 2

press 8 to change the language of your voicemail. for english press 1. 

also, to chose the language for callers, press 9... for english press 1. 

 

if that doesn't work, you might have to call support. 

Community Manager

Re: Voicemail in English?

Hi @Tomkoooo

 

First of all welcome to the Videotron Community. 

 

You will find the procedure to do the initial setup of your voicemail on our support website: http://support.videotron.com/residential/telephony/how-use-voice-mail/set-up-voicemail

 

Once that's done, you will be able to follow @zadigre's instruction to switch to english. 

 

Hope this solve your problem. Do not hesitate to get back to us with an update soon. 

 

Vincent Quigley

Your Community Manager

Initiate

Re: Voicemail in English?

Thank you @zadigre, this was helpful enough for me to be able to find it!

 

I think Videotron needs to do a better job with clearer instructions or an English menu option at the very end, as the provided url is not very helpful or accessible.

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