Devices, packages, apps: start the conversation

[aca905]

Can someone explain why the conditional call forwarding doesn't work and is blocked if the voicemail feature is not enabled on the account? I use a service called YouMail and I do NOT want to pay for, need nor want Videotron Voicemail in addition to Call Forwarding just so I can have call forwarding... seems VERY bizzare and is extremely frustrating.

[MayaP · Accepted solution]

Hi! That doesn't seem right at all. We suggest getting in touch with tech support to look further into this: http://www.videotron.com/residential/contact-us