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Call forwarding doesn't work unless you have Voicemail... WTH

aca905
Initiate

Can someone explain why the conditional call forwarding doesn't work and is blocked if the voicemail feature is not enabled on the account? I use a service called YouMail and I do NOT want to pay for, need nor want Videotron Voicemail in addition to Call Forwarding just so I can have call forwarding... seems VERY bizzare and is extremely frustrating.

 

1 REPLY 1

MayaP
Moderator - Solution Expert
Moderator - Solution Expert

Hi! That doesn't seem right at all. We suggest getting in touch with tech support to look further into this: http://www.videotron.com/residential/contact-us