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Why no VoLTE when switching from Contract to BYOD?
Hi, I have a Galaxy S7 that I got through contract from you. My contract came up and I switched to a BYOD plan. Now I am told that VoLTE is not compatible with BYOD discount. The Videotron website...
One of our phones is a Samsung A5 bought from another Canadian carrier.
Haven't changed the CSC (which would return it to factory default), but I assumed that doing so wouldn't make it automatically work.
gmd Nope, it's not automatic, BUT it did work for me for my old S7Edge. You WILL have to call tech support to get it activated - the folks at the kiosk were completely unable to help me.
As you said, the downside is that changing the CSC requires a FD.
On the same topic (and folks here know my beef with VoLTE and VoWiFi at Videotron) despite everyone saying that on Rogers you can ONLY get these features on the phones they sell to you (and claiming they verify IMEI) I put a Rogers SIM in my VTR Mate 20Pro and voila, both features activated and working.
Go figure....and I'm still waiting for VoWiFI on VTR.
