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Like many of us; moving season is about to enter full-force. I've got my videotron technician scheduled to move my Internetservice to my new address, but I'm realizing that I will be t...
I needed to cancel my internetservice today, while keeping my account with both TVand telephone. I cannot do it online asVideotron forces you to call Customer Service. I waited 35 - 40 minutes and...
...at some point had gigabit services but they stopped offering it. I'm not sure why, asI've heard it works quite well. Where Videotron will always fail for me is the type of cable they use. I g...
I needed to cancel my internetservice today, while keeping my account with both TVand telephone. I cannot do it online asVideotron forces you to call Customer Service. I waited 35 minutes and w...
...ubscribe to Helix Internet, do Ihave to get Helix TVas well?
No. You can get Helix Internetand the ultra-smart and powerful Wi-Fi that comes with it without signing up for Helix TV. Discover all a...
I've been considering moving to Helix andhave a few questions: - IhaveVideotronphoneservice through my Arris TM822 Cable modem - does the Helix unit have a battery backup as well for phone...
Around 8-11 pm my internet every 3-4 minutes will go in and out and for about an hour these past few days. Is there a possible solution to this or is this due to COVID19 or an outage? Ihave tried r...
Just received a letter stating that AMC will NO longer be available with Videotronasof Feb. 12, 2018...WHAT??? They have to be kidding me!!!!!! I guess that I'll be going back to Bell- they have...
...e that he had the same problem with his and that it was a known issue. Anyone have the same problem or solution asIam not in the mood to waste more time with Videotronand may be giving Bell a...