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mzac
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Blocked ports on Helix
I was surprised when I started looking at my firewall logs and doing test myself that it now seems that Helix is letting through some tcp & udp ports that were previously blocked in the past. Can someone from Videotron check if someone removed an ACL on your side? For example, I'm seeing that ports 80 & 443 are open now as from what I read here they should be blocked: https://forum.videotron.com/t5/internet-telephony/business-internet-port-block/td-p/22929#:~:text=Here%20are%20the%20ports%20that,)%2C%204444%20(BLASTER). Thanks1,9 kVues0like0CommentaireRe: Technical questions about moving to Helix
Thanks for your answer, just some clarification questions though: 1. Will phone service be provided by Helix in the future? From what I see the equipment does have 2 x RJ11 jacks for phone service. 2. Perfect so you can confirm that if I run a VPN server that my router will have a public IP and I can VPN in without any issues? 3. Great news for IPv6 native, I had heard from a source that it was coming, but do you have any rough timeline? Do you know what size prefixes will be distributed? 8. It would be great to add the upload speed to the Videotron website, no where is this mentioned! Especially with so many people working from home these days, upload speeds are becoming more important as more people are doing video conferencing. For example at this URL there is no mention at all: https://videotron.com/en/shop/helix-plans/unlimited-internet/100mbps-plan Also, does Videotron offer any other DOCSIS 3.1 compliant modems other than the Technicolor 4331X gateway?9 kVues1like2CommentairesTechnical questions about moving to Helix
I've been considering moving to Helix and have a few questions: - I have Videotron phone service through my Arris TM822 Cable modem - does the Helix unit have a battery backup as well for phone service? - I would like to put the Helix gateway in Bridge mode as I have a high end commercial grade router and wifi setup; does the Helix gateway provide a true public IP address in bridge mode or is giving out a private RFC1918 IP address? I would like to avoid double NATting. - In Bridge mode, is native IPv6 available? - If the technician were to give me the equipment to install myself and replace my TM822, would they also provide the security socket removal tool to remove the security sleeve from the coax? - Are the security sleeves still required with phone service? - I currently have 60/10 with my TM822 modem; would it be possible to upgrade to the 100mb Helix plan with my current equipment? - What is the current upload speed offered with the 100mb Helix plan? It is not listed on the website! Thanks!Résolu9,1 kVues1like4Commentaires