hi,
I had had my Helix Gateway installed and now I have an issue with a setup I had. On my old Videotron Wifi I could choose to pick up the 2.4ghz wifi or the 5ghz wifi. This was needed as I have a lot of smart Bulbs in my apartment and they only connect to the app on my phone if I am on the 2.4ghz channel. So with the old system I could set up on the 2.4 channel then just go back to 5 after and they worked.
With my Helix being dual channel, sounds great. But I Cannot work out how to switch my phone to pick up only the 2.4ghz. There is not choice to drop down between to broadcasting channels. On my Helix app on my phone it shows both my channels and I tried to find a way to make it so I could either Turn off the 5ghz for a little while or to make it so my phone was forced to pick up the 2.4ghz band. Can anyone help? I have spent over $200 on smart Bulbs for my apartment and now cannot use them properly. And when they are not connected they are full bright.
Thanks for any help in Advance.