As Kira confirmed they are not facing this issue on their device of the same brand and similar model, it looks like a specific problem on your cellphone. I have shared your feedback with the relevant team and it will be investigated. In the meantime, please feel free to contact Samsung so they can also look into it.
Have a nice rest of your day.
Edit: could you please send us a PM with your phone number so we can contact you?
","body@stringLength":"559","rawBody":"Hello Ipse, sorry about this situation. There is no need to tag moderators, we review all the forum posts.
As Kira confirmed they are not facing this issue on their device of the same brand and similar model, it looks like a specific problem on your cellphone. I have shared your feedback with the relevant team and it will be investigated. In the meantime, please feel free to contact Samsung so they can also look into it.
Have a nice rest of your day.
Edit: could you please send us a PM with your phone number so we can contact you?
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