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Helix Wifi - Switching from 5ghz down to 2.4ghz
hi, I had had my Helix Gateway installed and now I have an issue with a setup I had. On my old Videotron Wifi I could choose to pick up the 2.4ghz wifi or the 5ghz wifi. This was needed as I have...
Is anyone still have a hard time splitting their 2.4 and 5 ghz networks? I login through the gateway (after a factory reset), where I'm told that advanced security settings are handled automatically and are inaccessible to me. I hop over to the Helix Fi app, click the pencil icon next to My Network, but then I only see a single network there — one name, one password. Surely it can't be this hard...
Hello ocococ, you are on the right page. In the app, after tapping the pencil icon, please make sure to tick/untick the box to separate or mix the 2,4 and 5 ㎓ networks.
