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I've had HELIX with GIGA speed for almost 3 years. So far, it's been pretty reliable but there are occasional interruptions and slowdowns. Certainly better than Illico. But over the last 2 months, I'...
Well you can try doing the factory reset to the helix box, you can find the steps in youtube look for factory reset helix router, or try calling tech support to help you do it this might fix it
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