Discussion de forum
Ipse
04-12-2018Samurai
Huawei Mate 20 Pro - VoLTE support
I see that P20 pro is listed in the "supported phone list" but not Mate 20Pro. Is the list just not updated yet or the device is simply not supported? Sefcond question: if my current account is ...
- 05-12-2018
Ipse wrote:I see that P20 pro is listed in the "supported phone list" but not Mate 20Pro.
Is the list just not updated yet or the device is simply not supported?
Sefcond question: if my current account is VoLTE enabled (and working) do I need to do anything extra when the phone IS actually supported?
1- Currently not supported.
2- You need the "VoLTE" option in your file. This is done with customer services.
CedrikS
21-05-2019Moderator - Solution Expert
Hi Ipse. Regarding this feature on the Huawei Mate 20 Pro, we hear you but right now it's not yet available. We understand the incomprehension regarding this but rest assured, we are taking note of your interest and as soon as we have more information, Videotron will inform their customers. Thank you.
Anonyme
21-05-2019
CedrikS wrote:Hi Ipse. Regarding this feature on the Huawei Mate 20 Pro, we hear you but right now it's not yet available. We understand the incomprehension regarding this but rest assured, we are taking note of your interest and as soon as we have more information, Videotron will inform their customers. Thank you.
with what's going on with Huawei right now in the USA, I wouldn't put my hopes too high for any kind of updates on these devices. Sadly Trump is working really hard to kill this brand in the USA (and elsewhere in the world besides China).