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Avatar de muffler
muffler
Initiate
01-03-2024

Very slow internet this morning

Hello, since this morning I cannot download faster than ~250 to ~300 mbps rather than the usual 1gbps I get.

I benched my network / router with iperf3 and I do hit 1gbps so my network is fine. I rebooted the Helix Gateway but to no avail.

 

I use fast.com, speedtest.net and the videotron ookla test my connection which all give me the same result.

 

Anyone experiencing the same?

  • Avatar de VinhN
    VinhN
    Moderator - Solution Expert

    Hello! Thank you for your message and welcome to this forum!

    We are curious about all this. Have you find a solution? Are you experiencing the same issue testing the speed directly at the Gateway without the router?