Forum Discussion

hugoleveille's avatar
hugoleveille
Initiate
12-19-2024

Is bridge mode really passthru?

I just switched from regular modem from videotron to Helix. I have put helix in bridge mode. Since then, I am not able to connect to my FTP server at home. When connecting the helix portal via the web interface, nothing is related to firewall. And since I am in bridge mode, I cannot use the Helix app. So Is there anything I am missing?

  • Just to be clear, port fowarding is done and this setup as beend working for years. The only thing that changed is old videotron modem to helix in bridge mode