Can I manually change DNS configuration on Helix?

[TheMacAllyn]

Hello, I am looking to manually configure the DNS settings on my Helix router, but this seems to NOT be an option. This is to improve my home network security to point at Canadian Shield DNS servers. 

Will Videotron provide users with this ability, or will in be forced to find an ISP that allows this?

Kindest regards,

TheMacAllyn

[JoéCL]

Hello, 

As of now, if you would like to have your own DNS servers on Helix, you would need to use a personal router in bridge mode and configure that router to have the DNS servers of your choosing. 

[RickyMartin]

Any ETA on when it will be possible to modify DNS servers to specify the ones we want to use? I find it completely ridiculous that it is not possible to do it already because it is a basic option. It is pathetic to be forced to pay for the Helix router and then stop using it and purchase another router.

Since it is a basic option it should not be that much difficult for Videotron to deploy an update to enable the user to modify the DNS servers and having this possibility won't harm the user who don't care about this.

[CedrikS]

Good morning RickyMartin. We hear you and we understand that this would help but right now, we do not have an ETA for this feature. We'll keep our customers posted when it becomes available. Thank you!

[nick_kornek]

Have there been any developments on this front? Being able to modify your DNS has been a standard feature on routers for basically as long as routers have existed so not having that option of Helix is a big letdown.

[jamarof]

Any updates related to update DNS server Helix router ??

[PatrickM]

We unfortunately do not have more information in this regard at the moment. However, the suggestion has been well reported, I assure you. The current alternative remains either to configure the DNS servers manually on your personal equipment when possible or to use a personal Wi-Fi router via the bridge mode function. Sorry for the inconvenience.