24-10-2023 03:23 PM
Hi,
In an effort to better improve security for my home network, I would like to configure the DNS settings on my router to point at "protected" DNS servers from the Canadian Shield (https://www.cira.ca/en/canadian-shield/). Is there a way to do this, or will I be forced to choose another ISP?
Thank you.
TheMacAllyn
28-10-2023 03:55 PM
Hello,
As of now, if you would like to have your own DNS servers on Helix, you would need to use a personal router in bridge mode and configure that router to have the DNS servers of your choosing.
10-12-2023 12:05 AM
Any ETA on when it will be possible to modify DNS servers to specify the ones we want to use? I find it completely ridiculous that it is not possible to do it already because it is a basic option. It is pathetic to be forced to pay for the Helix router and then stop using it and purchase another router.
Since it is a basic option it should not be that much difficult for Videotron to deploy an update to enable the user to modify the DNS servers and having this possibility won't harm the user who don't care about this.
12-12-2023 07:22 AM
Good morning RickyMartin. We hear you and we understand that this would help but right now, we do not have an ETA for this feature. We'll keep our customers posted when it becomes available. Thank you!
07-08-2024 07:55 PM
Have there been any developments on this front? Being able to modify your DNS has been a standard feature on routers for basically as long as routers have existed so not having that option of Helix is a big letdown.