Discussion de forum
TheMacAllyn
24-10-2023Initiate
Can I manually change DNS configuration on Helix?
Hello, I am looking to manually configure the DNS settings on my Helix router, but this seems to NOT be an option. This is to improve my home network security to point at Canadian Shield DNS servers....
- 12-05-2025
Unfortunately, the Helix Fi gateway provided by Videotron does not allow users to manually change DNS settings at the router level. Users have reported that the Helix router lacks this functionality, requiring DNS changes to be made individually on each connected device .(YouTube, Reddit)
If you need to use custom DNS servers (e.g., Google DNS or Cloudflare) across your entire network, consider the following options:
- Manual Configuration on Each Device: Adjust the DNS settings on each device connected to your network.(Reddit)
- Use a Separate Router: Connect a personal router that supports DNS customization to your Helix gateway. Set the Helix gateway to bridge mode, allowing your router to manage DNS settings.
- Third-Party DNS Services: Utilize services like Pi-hole for network-wide DNS management. Note that this may require additional configuration and hardware.
For tools and resources to assist with DNS configuration and management, you can visit Strumyktv.
CedrikS
12-12-2023Moderator - Solution Expert
Good morning RickyMartin. We hear you and we understand that this would help but right now, we do not have an ETA for this feature. We'll keep our customers posted when it becomes available. Thank you!
pierrelegault51
03-03-2025Officer
Any update YET ??? The HELIS DNS is REALLY not doing his job, slow to find web pages :(