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rpridham
10-12-2025Chevalier
Issue with HELIX Recording Playback
With Helix, do all recorded programs start from the beginning when you play them again? I could swear that if you played a recorded show and paused it after X minutes, changed the channel and then ca...
john21cornell
07-10-2026Initiate
Yes, a firmware/software update changed this behavior. Videotron modified how the playback state is handled on Helix, temporarily disabling or altering the "resume where you left off" feature for recordings, which causes deltadentaltoolkit them to restart from the beginning.