Discussion de forum
rpridham
10-12-2025Chevalier
Issue with HELIX Recording Playback
With Helix, do all recorded programs start from the beginning when you play them again? I could swear that if you played a recorded show and paused it after X minutes, changed the channel and then ca...
RobRob
27-01-2026Initiate
Me too its been like this for couple months now its a real pain to always have to go back and do it manually..are u still having the issue or its back to normal now?
CharlesR
04-02-2026Moderator - Solution Expert
Hi there.
We're currently updating the feature that allows our customers to replay the recordings and movies where they left off. This is why for the moment it doesn't work. It will be available again very shortly. We apologize for this issue.